Field Service Technician, Lead

Kodiak Gas Services LLC; Texas; On-site; USD 90,000 - 120,000; Full time

Job summary

Kodiak Gas Services is seeking a senior Field Technician/lead responsible for one or more operational compression jobs, including operation of compressor packages and gas processes. You will mentor staff, troubleshoot advanced equipment, and provide input on budgeting and planning for the area.

Responsibilities include safety leadership, customer relations, and 24/7 coverage with on-call rotations, while maintaining equipment in peak condition and following Kodiak procedures.

Qualifications

• High school diploma or equivalent is required.
• Successful completion of Kodiak’s SSE program, plus a minimum of 3 years in an intermediate Field Technician role.
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Responsibilities

• Directs, coordinates, and performs job activities in line with Kodiak’s procedures.
• Acts as informal leader and mentor in the area.
• Participates in all HSE activities, upholds high safety standards.
• Troubleshoots complex repairs and major equipment overhauls.
• Troubleshoots and repairs electrical issues.
• Cultivates and maintains customer relationships.
• Communicates needs for staffing and budget planning to Area Manager.
• Ensures availability of parts through Supply Chain for optimal performance.
• Maintains unit readiness and proper reporting.
• Provides guidance to Field Service Technicians and mentors lower levels.
• Supports scheduling and 24/7 coverage, including on-call rotations.

Skills

Mentorship

Leadership

Troubleshooting

Electrical troubleshooting

Mechanical aptitude

Communication skills

MS Office

Driver's license

HSE knowledge

English proficiency

Education

High School Diploma or equivalent

SSE program completion

5+ years field technician experience (related field)

Gas processes knowledge

Tools

Waukesha compressor knowledge

Ariel compressor knowledge

Caterpillar compressor knowledge

Cat Certification

Waukesha Certification

Ariel Certification

Job description

JOIN THE PEOPLE POWERING KODIAK Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Position Summary

Fully proficient and senior level mentorship and lead position responsible for one or more operational compression jobs with direct responsibility for the operation of compressor packages, gas processes, and rentals. Provides feedback for the development of the location’s operating policies, and material forecasts for assigned units. Has advanced diagnostic and repair skills. May backfill Area Manager and act as the area Mentor for new hires into the Short Service Employee program and lead and assist other field positions on occasion.

Essential Duties & Responsibilities

• Directs, coordinates, and performs the job activities in a manner consistent with Kodiak’s procedures, goals and objectives.
• Acts as the informal mentor and leader in the area.
• Participation in all HSE related activities, expert level of knowledge in HSE procedures and policies.
• Safety Expert (leader) and role model.
• Required to troubleshoot all complex repairs and major equipment overhauls and operation.
• Required to troubleshoot and repair all electrical issues.
• Cultivates, builds, and maintains customer relationships.
• Provides input to the Area Manager on personnel needed to provide timely and economical maintenance in assigned area.
• Provides information to the Area Manager for the preparation of the planning of area’s budget.
• Analyzes the job parts and supply inventory to effectively communicate with Supply Chain, ensuring a sufficient level of parts for optimal job performance.
• Takes all corrective actions necessary to ensure guaranteed 98% or better mechanical availability of equipment.
• Maintain assigned units in a clean and presentable condition.
• Completes the proper reports and actions required by the area’s operating procedures/policies.
• Provides guidance and leadership to the whole area’s lower levels of Field Service Technicians.
• Supports scheduling and mentoring processes.
• Provides 24/7 coverage.
• Works overtime and is available for on-call rotations.
• Overtime and on-call requirements include work after regular work hours, weekends, and holidays.
• May backfill Area Manager, as necessary. Additional tasks as assigned.

Education, Experience and Training

• A High School Diploma or equivalent required.
• Preferred - OEM, Trade School and/or 5 plus years comparable work experience in a related field/industry.
• Successful completion of Kodiak’s Short Service Employee (SSE) program, plus (a minimum of) 3 years in an intermediate level Field Technician role.
• Deep knowledge in gas processes, mechanic of motor compressors (Waukesha, Ariel, Caterpillar, etc.).
• 5 plus years (in total) of compression process, production, and equipment related experience and/or training.
• Advanced Electrical Troubleshooting skills.
• Possess advanced and complete knowledge of compressor packages, including all components and systems.
• Beginning knowledge and understanding of Area Financials.
• Working knowledge of business as a whole—all processes and workflows.
• Mentorship training and beginning leadership skills/training.

Main Competencies

• Teamwork, effective communication, both written and oral, analytical capability.
• Strong mechanical aptitude, self-motivation and self-control, excellent interpersonal skills, initiative, planning and problem solving, and customer focus.
• Working knowledge of relevant HSE procedures and regulations.
• Microsoft Office Suite (Excel, Word, Outlook).
• Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy required.
• Cat Certification preferred.
• Waukesha Certification preferred.
• Ariel Certification preferred.
• Ability to read, write, speak, and understand English.

Physical Demands

• Requires operation of heavy equipment.
• Requires employee to stand for up to 75% of the time.
• Requires employee to sit for up to 25% of the time.
• Requires employee to climb ladders or stairs to inspecting, repairing, and painting equipment and must be able to maintain balance on stairs and/or ladders without assistance.
• Must be able to communicate and respond to coworkers, customers, and emergency cues/alarms, in person and on the telephone (including use of mobile devices).
• Must be able to frequently lift at least 10 pounds, infrequent lifting of > 50 lbs.
• High noise environment (>85dbA) will occur with ear protection.
• Potential, controlled, exposure to hazardous chemicals.
• Requires work in outdoor conditions, including extreme heat and extreme cold.
• Requires moving and maintaining self in different positions—stoop, kneel, crouch and crawl to accomplish tasks in various environments including tight and confined spaces.
• Must wear all required PPE, including fire-retardant clothing, hard hat, face shields, hearing protection, safety glasses, and steel-toed boots.
• Requires an employee to frequently type, use outlook calendar, and use computer and other office equipment such as a copier, printer, calendar, telephone, etc.

Equal Employment Opportunity

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry. Kodiak’s 99.5%+ Runtime is the Result of Empowering Partnership with Employees, Stakeholders, Customers, and Vendors.