Field Service Technician, Lead

Kodiak Gas Services; Carlsbad (NM); On-site; USD 75,000 - 110,000; Full time

Job summary

Kodiak Gas Services in Carlsbad, NM, is seeking a senior Field Service Technician to lead compressor package operations, oversee gas processes, and mentor junior technicians in a demanding field environment.

Ideal candidates bring advanced electrical troubleshooting, deep gas process knowledge, and a strong safety focus. Expect 24/7 coverage, occasional backfill of Area Manager roles, and collaboration with Supply Chain for spare parts planning.

Qualifications

• High School Diploma required.
• 5+ years related experience in field/industry preferred.
• Completion of Kodiak’s SSE program plus 3 years in SSE-related role.
• Deep knowledge of gas processes and compressor motors (Waukesha, Ariel, Caterpillar).
• 5+ years total in compression, production, and equipment experience or training.
• Advanced electrical troubleshooting skills.
• Knowledge of compressor packages and components.
• English reading/writing ability.

Responsibilities

• Direct, coordinate, and perform job activities per Kodiak procedures; act as a leader in the area.
• Participate in all HSE activities; serve as Safety Expert and role model.
• Troubleshoot complex repairs and major equipment overhauls.
• Troubleshoot and repair electrical issues.
• Build and maintain customer relationships.
• Provide input on area staffing and budget planning.
• Communicate parts and supply needs to achieve 98%+ mechanical availability.
• Maintain units in clean, presentable condition.
• Guide and mentor Field Service Technicians; support scheduling and training.
• Provide 24/7 coverage and be available for on-call rotations.

Skills

Team leadership

Mechanical aptitude

Electrical troubleshooting

Customer focus

Communication

Problem solving

Mentorship

Education

High School Diploma or equivalent

5+ years related experience

SSE program completed

3+ years intermediate Field Technician

Gas processes knowledge

Tools

Excel

Outlook

MS Word

Job description

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

JOIN THE PEOPLE POWERING KODIAK

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Position Summary

Fully proficient and senior level mentorship and lead position responsible for one or more operational compression jobs with direct responsibility for the operation of compressor packages, gas processes, and rentals. Provides feedback for the development of the location’s operating policies, and material forecasts for assigned units. Has advanced diagnostic and repair skills. May backfill Area Manager and act as the area Mentor for new hires into the Short Service Employee program and lead and assist other field positions on occasion.

Essential Duties & Responsibilities

• Directs, coordinates, and performs the job activities in a manner consistent with Kodiak’s procedures, goals and objectives. Acts as the informal mentor and leader in the area.
• Participation in all HSE related activities, expert level of knowledge in HSE procedures and policies. Safety Expert (leader) and role model.
• Required to troubleshoot all complex repairs and major equipment overhauls and operation
• Required to troubleshoot and repair all electrical issues
• Cultivates, builds, and maintains customer relationships
• Provides input to the Area Manager on personnel needed to provide timely and economical maintenance in assigned area
• Provides information to the Area Manager for the preparation of the planning of area’s budget.
• Analyzes the job parts and supply inventory to effectively communicate with Supply Chain, ensuring a sufficient level of parts for optimal job performance.
• Takes all corrective actions necessary to ensure guaranteed 98% or better mechanical availability of equipment.
• Maintain assigned units in a clean and presentable condition.
• Completes the proper reports and actions required by the area’s operating procedures/policies
• Provides guidance and leadership to the whole area’s lower levels of Field Service Technicians. Supports scheduling and mentoring processes.
• Provides 24/7 coverage
• Works overtime and is available for on-call rotations. Overtime and on-call requirements include work after regular work, hours, weekends, and holidays.
• May backfill Area Manager, as necessary
• Additional tasks as assigned.

Education, Experience And Training

• A High School Diploma or equivalent required.
• Preferred- OEM, Trade School and/or 5 plus years comparable work experience in a related field/industry
• Successful completion of Kodiak’s Short Service Employee (SSE) program, plus (a minimum of) 3 years in an intermediate level Field Technician role
• Deep knowledge in gas processes, mechanic of motor compressors (Waukesha, Ariel, Caterpillar, etc.)
• 5 plus years (in total) of compression process, production, and equipment related experience and/or training
• Advanced Electrical Troubleshooting skills
• Possess advanced and complete knowledge of compressor packages, including all components and systems
• Beginning knowledge and understanding of Area Financials
• Working knowledge of business as a whole-all processes and workflows
• Mentorship training and beginning leadership skills/training
• Main competencies: teamwork, effective communication, both written and oral, analytical capability, Strong mechanical aptitude, self-motivation and self-control, excellent interpersonal skills, initiative, planning and problem solving, and customer focus.
• Working knowledge of relevant HSE procedures and regulations
• Microsoft Office Suite (Excel, Word, Outlook)
• Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy required.
• Cat Certification preferred
• Waukesha Certification preferred
• Ariel Certification preferred
• Ability to read, write, speak, and understand English

Physical Demands

• Requires operation of heavy equipment
• Requires employee to stand for up to 75% of the time
• Requires employee to sit for up to 25% of the time
• Requires employee to climb ladders or stairs to inspecting, repairing, and painting equipment and must be able to maintain balance on stairs and/or ladders without assistance
• Must be able to communicate and respond to coworkers, customers, and emergency cues/alarms, in person and on the telephone (including use of mobile devices)
• Must be able to frequently lift at least 10 pounds, infrequent lifting of > 50 lbs.
• High noise environment (>85dbA) will occur with ear protection
• Potential, controlled, exposure to hazardous chemicals
• Requires work in outdoor conditions, including extreme heat and extreme cold.
• Requires moving and maintaining self in different positions- stoop, kneel, crouch and crawl to accomplish tasks in various environments including tight and confined spaces
• Must wear all required PPE, including fire-retardant clothing, hard hat, face shields, hearing protection, safety glasses, and steel-toed boots
• Requires an employee to frequently type, use outlook calendar, and use computer and other office equipment such as a copier, printer, calendar, telephone, etc.

#mechanictech

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.