Field Service Technician - Kansas City / St Joseph, MO

NCR Voyix; Missouri; On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

7 paid holidays

6 paid floating holidays

Paid vacation up to 80 hours in the first year

401K savings plan

Company provided business use vehicle

Immediate medical insurance

Job summary

NCR Voyix is seeking a Field Service Technician I based in Kansas City, MO. In this role, you will assist in installations and maintenance of self-checkout systems while providing top-tier service.

Ideal candidates will possess strong technical and mechanical skills, be adaptable to a hybrid training environment, and demonstrate a commitment to diversity and inclusion. The role offers a pay range of $17 to $19 per hour plus benefits, including a retirement plan and medical insurance.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license satisfying NCR fleet requirements.
• Prolonged travel with driving several hours per day.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly.
• Service electromechanical equipment like self-checkout systems.
• Carry and lift tools, parts, and equipment weighing up to 75 lbs.

Skills

PC skills

Basic electronic skills

Familiarity with large servers and imaging software

A+ Certification

CompTIA, N+ Certification

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform‑powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end‑to‑end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title

Field Service Technician I

Location

Kansas City, MO

Position Summary & Key Areas of Responsibility

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech‑savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best‑in‑class service? Do you want to work with some of the largest retail customers in the industry?

NCR Voyix is looking for Field Service Technicians!

Our virtual and hands‑on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth.

NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand!

Pay and Benefits

• Hourly Pay Range: $17 to $19 depending on location and experience levels
• Overtime available at time and a half
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company provided business use only vehicle
• Medical insurance available immediately

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self‑checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Miscellaneous

Offers of employment are conditional upon passage of screening criteria applicable to the job.