Field Service Technician – John Deere & Turf Equipment

Sydenstricker Nobbe Partners

Town of LaFayette (NY)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Job summary

Sydenstricker Nobbe Partners LaFayette, NY is seeking a skilled Service Technician to diagnose, repair, and maintain agricultural and turf equipment for customers and dealers. Independent diagnostics, adherence to manuals, and timely work orders are essential.

The role requires experience with John Deere diagnostics, strong mechanical, electrical, and hydraulic knowledge, and a solid toolset. CDL preferred but not required, with a focus on safety and teamwork.

Qualifications

Experience, Education, Skills and Knowledge performing service repairs.
Demonstrated experience consistently meeting performance metrics preferred.
Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty.
Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment.
Experience operating vehicles, tools, and equipment for diagnostic purposes.
Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
Experience working cooperatively in a team environment.
Experience communicating effectively verbally and in writing.
Must have an adequate toolset to perform job responsibilities.
High School Diploma, GED, or equivalent experience required; Associate’s degree preferred.

Responsibilities

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Performs diagnostics and repairs on John Deere equipment and technology.
Mentors Service Technician Trainees and Service Technicians.
Conducts or supports customer clinics.
Performs diagnostics and repairs in the field as required.
Accountable for billable time and assigned work orders.
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
Maintains a clean work area and performs work in a neat and orderly fashion.
Follows all safety rules and regulations in performing work assignments.
Maintains current knowledge of John Deere and competitive products.