Field Service Technician - Industrial Equipment

Carolina Industrial Products; Winston-Salem (NC); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Company service vehicle

Paid training

Health benefits

Paid time off and holidays

Career advancement

Stable schedule

Job summary

Carolina Industrial Products is seeking a Field Service Technician to service industrial battery systems and warehouse equipment across the Charlotte region. You will operate a company vehicle, diagnose electrical and mechanical issues, install batteries, perform preventive maintenance, and communicate with customers and team members on service outcomes.

We value a hands-on problem-solver who can work independently in the field, lift 50+ pounds, and maintain safety standards.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Basic electrical knowledge preferred.
• Strong work ethic and self-motivation.
• Ability to work independently in the field.
• Good customer service and communication skills.
• Valid driver's license with clean driving record.
• Ability to lift 50+ pounds and perform physical work.
• Experience in industrial maintenance or related fields is a plus.

Responsibilities

• Perform preventative maintenance on industrial battery systems and charging equipment.
• Diagnose and troubleshoot electrical and mechanical issues.
• Install and replace industrial batteries and related components.
• Conduct battery watering, cleaning, and inspections.
• Respond to customer service calls in a professional and timely manner.
• Complete service documentation and communicate clearly with customers and team members.
• Maintain a clean and organized company vehicle and work area.
• Follow all company safety procedures and OSHA guidelines.

Skills

Mechanical aptitude

Troubleshooting

Electrical knowledge

Self-motivated

Customer service

Valid driver’s license

Lift 50+ lbs

Field service experience

Job description

Carolina Industrial Products

Field Service Technician – Industrial Equipment

Company Vehicle Provided

Carolina Industrial Products is seeking a motivated and mechanically inclined Field Service Technician to join our growing service team in the Charlotte area.

This is a mobile, customer-facing role responsible for servicing industrial battery systems and related warehouse equipment at customer locations throughout the region. If you enjoy working independently, solving problems, and staying active instead of sitting behind a desk, this could be a great fit.

We are willing to train the right candidate with strong mechanical aptitude and a great attitude.

What You'll Do

• Perform preventative maintenance on industrial battery systems and charging equipment

• Diagnose and troubleshoot electrical and mechanical issues

• Install and replace industrial batteries and related components

• Conduct battery watering, cleaning, and inspections

• Respond to customer service calls in a professional and timely manner

• Complete service documentation and communicate clearly with customers and team members

• Maintain a clean and organized company vehicle and work area

• Follow all company safety procedures and OSHA guidelines

What We're Looking For

• Mechanical aptitude and troubleshooting ability

• Basic electrical knowledge preferred

• Strong work ethic and self-motivation

• Ability to work independently in the field

• Good customer service and communication skills

• Valid driver's license with clean driving record

• Ability to lift 50+ pounds and perform physical work

• Experience in any of the following is a plus:

  • Industrial maintenance

  • Forklift repair

  • Automotive or diesel mechanics

  • HVAC service

  • Field service technician work

  • Electrical troubleshooting

What We Offer

• Competitive pay based on experience

• Company service vehicle

• Paid training

• Stable Monday–Friday schedule

• Opportunities for advancement

• Health benefits

• Paid time off and holidays

• Independent work environment

• Growing company with long-term career potential

Schedule

• Full-time

• Monday–Friday

• Day shift

• Occasional overtime as needed

Pay

• Competitive hourly pay based on experience and skill level

• Bonus potential based on annual billing

Why Join Carolina Industrial Products?

At Carolina Industrial Products, we value dependable people who take pride in their work. Our technicians are trusted to solve problems, take care of customers, and represent our company professionally every day.

If you are mechanically inclined, motivated, and looking for a long-term career with independence and growth potential, we'd love to hear from you.