Field Service Technician: In-Home Install & Support

Altice USA; Truckee (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance from day 1

Tuition reimbursement

401(k) with company match

Paid vacation and sick time

Job summary

A telecommunications provider is seeking a Field Service Technician in Truckee, California to deliver exceptional service through installations and repairs of cable services. Responsibilities include troubleshooting, educating customers on products, and maintaining equipment integrity. Ideal candidates should have a high school diploma or equivalent, and possess strong communication skills, physical stamina for manual tasks, and the ability to work independently. Competitive perks include health insurance from day one and tuition reimbursement.

Qualifications

• High School Diploma or equivalent.
• Ability to communicate in person and by telephone.
• Vision ability: close vision, peripheral vision, and ability to adjust focus.
• Ability to safely lift 75 pounds and climb poles.

Responsibilities

• Provides high quality internal and external customer service.
• Installs, tests, and troubleshoots cable products.
• Educates customers regarding use of installed products.
• Completes work orders and other documentation.
• Maintains network integrity through preventive maintenance.

Skills

Communication skills

Vision ability

Hand and finger dexterity

Basic mathematics knowledge

Basic electronics knowledge

Ability to prioritize and organize

Independent work capability

Education

High School Diploma or equivalent

Tools

Windows-based computer

Testing equipment

Hand tools and power tools

Job description

A telecommunications provider is seeking a Field Service Technician in Truckee, California to deliver exceptional service through installations and repairs of cable services. Responsibilities include troubleshooting, educating customers on products, and maintaining equipment integrity. Ideal candidates should have a high school diploma or equivalent, and possess strong communication skills, physical stamina for manual tasks, and the ability to work independently. Competitive perks include health insurance from day one and tuition reimbursement.