Field Service Technician III, Switchgear

Vertiv Group Corporation; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Vertiv Group Corporation is seeking a Field Technician to support start-up, commissioning, integration, emergency service, and troubleshooting of 15KVAC switchgear and related automation equipment. The role emphasizes maintaining safety, reporting, and customer rapport across diverse environments.

Responsibilities include preventive maintenance, emergency responses, and driving continuous improvement while coordinating with CRC, supervisors, and management.

Qualifications

• High School Diploma or GED required.
• Training in electrical theory and technologies.
• Familiarity with electrical/electronic test equipment.
• Reading schematics and blueprints for power control is preferred.
• Power distribution and AC/DC theory with troubleshooting skills.
• Background in electrical power including MV switchgear is a plus.
• Experience with PLCs and HMIs is a plus.
• MS Outlook, Word, and Excel proficiency.

Responsibilities

• Assist in start-up, commissioning, integration, emergency service and troubleshooting of Vertiv medium voltage switchgear and related equipment.
• Establish and maintain rapport with customers, co-workers, and sales representatives.
• Evaluate operating conditions of equipment.
• Interact with all levels of internal and external customers.
• Manage own schedule with self-motivation.
• Perform general and preventive maintenance on switchgear.
• Respond to emergency calls as needed; strive for first-time fix.
• Provide accurate and timely reporting of timecards and expenses.

Skills

Electrical test equipment

Reading schematics/blueprints

Power distribution/AC-DC theory

PLC/HMI programming

Mechanical aptitude

MS Office familiarity

Driver’s license

Customer rapport

Education

High School Diploma or GED

Electrical theory training

Tools

Electrical test equipment

PLC/HMI programming environments

Job description

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv medium voltage electrical switchgear, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES

• A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 15KVAC electrical switchgear
• The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
• Ability to evaluate the operating conditions of equipment
• Ability to interact comfortably with all levels of internal and external customers
• Must have the ability and self-motivation to manage one's own schedule
• Perform general and preventive maintenance on switchgear
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc.
• Drive Continuous Improvement

QUALIFICATIONS

• 5+ years of hands-on Medium Voltage switchgear or field services is desired
• Training in electrical theory and technologies. Experience and/or prior military service performing applicable job duties.
• Familiarity with electrical/electronic test equipment and fundamentals
• Reading schematics and blueprints for power control, automation is desired.
• Power distribution, AC/DC, Voltage Circuit Theory and practical troubleshooting skills is desired
• Background in electrical power including medium voltage and experience with most types of switchgear testing is a plus.
• Experience with programming PLCs and HMIs is a plus.
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Valid driver’s license is required
• Foster a Customer-First Mindset

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

EDUCATION AND CERTIFICATIONS

• High School Diploma or GED

PHYSICAL REQUIREMENTS

• Must be able to consistently lift up to 50 pounds
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)

ENVIRONMENTAL DEMANDS

• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

TRAVEL TIME REQUIRED

• 80%

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:

Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.