Field Service Technician III: Remote IT Upgrades & Travel

Motorola Solutions; Richmond (VA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a field/technical support professional to perform on-site and remote upgrades and troubleshooting of ASTRO systems, with strong networking and cybersecurity knowledge. The role requires U.S.

citizenship and the ability to obtain security clearance, and involves significant travel across the continental U.S. Ideal candidates will have experience with AD administration, LMR communications, and IT-type environments, along with excellent communication skills and the

Qualifications

• Demonstrated IT/technical support experience in complex systems.
• Knowledgeable in networking, cybersecurity concepts, and AD administration.
• Strong verbal and written communication skills.

Responsibilities

• Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems.
• Maintain, optimize, and document complex communications systems.
• Collaborate with customers and internal teams to deliver solutions and reports.

Skills

IT support

Networking

Cyber Security

Active Directory

Communication

Tools

HBSS

CAC/PIV

Job description

Motorola Solutions is seeking a field/technical support professional to perform on-site and remote upgrades and troubleshooting of ASTRO systems, with strong networking and cybersecurity knowledge. The role requires U.S.

citizenship and the ability to obtain security clearance, and involves significant travel across the continental U.S. Ideal candidates will have experience with AD administration, LMR communications, and IT-type environments, along with excellent communication skills and the