Field Service Technician II

Baxter; Richmond (VA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid time off

Parental leave

Job summary

Baxter is seeking a Field Service Technician II to independently repair lifesaving medical devices onsite at hospitals. You will lead troubleshooting of electronic, hydraulic, and pneumatic systems and may assist training other team members.

The role requires a high school diploma or GED, valid driver’s license, and DOT physical. Expect on-call duties, travel with a company vehicle, and potential growth within the field service team.

Qualifications

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Able to troubleshoot devices and repair malfunctioning components.
• Must have valid driver's license and DOT physical card.
• Prior technical or mechanical repair work required; applicable trade school training preferred.

Responsibilities

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

Skills

Troubleshooting

Mechanical repair

Electronic systems

Education

High School Diploma or GED

Trade/Technical school training preferred

Job description

This is where your work makes a difference.

At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job-you will find purpose and pride.

Your role at Baxter

Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital who has rented or purchased it.

Are you passionate about starting a career in the medical device field?

Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here (opens in new window) (opens in new window). Every repair, every delivery, and every call makes a real impact.

Field Service Technicians at Baxter are trained on working with our devices, and will build off of previous mechanical or technical knowledge.

This is where we apply your troubleshooting skills to medical devices and ensure our products are functioning accurately.

The Field Service Technician II will demonstrate leadership by assisting with training other team members and addressing customers.

Your team

The field service team works within hospital and service setting environments to repair medical devices.

Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

What you'll be doing

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What you'll bring

• High School Diploma or GED required
• Must be at least 21 years of age
• Valid driver's license
• Obtain and maintain a DOT physical card required
• Prior technical or mechanical repair work required
• Applicable technical or trade school training preferred

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $48,000 - $66,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional informa