Field Service Technician II

Technical Safety Services; Boise (ID); On-site; USD 28,516 - 38,021; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) with company match

Life insurance

Short and long-term disability

Generous PTO and 10 company-paid holidays

Job summary

Technical Safety Services is hiring a Field Service Technician in Boise, Idaho. This role involves delivering on-site services to labs, pharmacies, and cleanrooms. Daily responsibilities include travelling to customer sites, performing testing and repairs, and managing customer relationships. Candidates should have a high school diploma, some mechanical or electrical experience, and strong problem-solving skills. The company offers competitive hourly pay, comprehensive benefits, and career development opportunities.

Qualifications

• Must have a valid driver's license with a clean driving record.
• Ability to travel and manage time effectively.
• Willingness to learn new technical work.

Responsibilities

• Travel to customer sites daily, driving about 30–300 miles per day.
• Perform testing, certification, calibration, and repairs in lab environments.
• Complete reports and required paperwork timely.

Skills

Customer service experience

Mechanical or electrical experience

Problem-solving skills

Communication skills

Basic math skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Associate or bachelor's degree

Job description

How You’ll Shape Our Success

Ready for more than just a job? Start your career as a Field Service Technician with TSS, delivering critical on‑site services that keep laboratories, pharmacies, and cleanrooms operating safely and efficiently. Each day brings something new as you work independently in the field, build strong customer relationships, and grow your technical skills.

We invest in your success with hands‑on training, ongoing mentorship, and clear paths for career advancement. If you’re looking for a role with variety, autonomy, and real purpose—where you’re out in the field instead of behind a desk—this is your next move.

Your Day‑to‑Day Environment

• Travel daily to customer sites in your assigned territory, driving about 30–300 miles per day
• Work independently out of your own company‑provided service vehicle
• Lift, carry, and move equipment weighing 50–100 lbs while standing and walking for most of the day

What You’ll Take Ownership Of

• Perform testing, certification, calibration, and repairs across different lab environments with a strong focus on quality
• Work directly with clients to understand their needs, communicate clearly, and make sure the job is done right
• Build strong relationships and be the main point of contact for customers on site
• Complete reports and required paperwork on time to keep projects on track and keep clients updated

Perks, Pay, and Benefits

• Earn $20.70–$27.60 an hour, based on your experience and skills
• Jumpstart your career with training and ongoing development opportunities
• Enjoy comprehensive medical, dental, and vision coverage
• Grow your future with a 401(k) and company match
• Feel supported with life insurance plus short and long‑term disability
• Generous PTO and 10 company‑paid holidays

Your Journey With Us

• Recruiter Screen
• Interview with the Hiring Manager (Occasionally onsite for some roles)
• Conditional Offer
• Background Check and MVR Review
• Start your new career!

What You’ll Bring

• High school diploma or equivalent (associate or bachelor's degree is a plus)
• Background in customer service and some mechanical or electrical experience
• Strong problem‑solving skills and willingness to learn new technical work
• Good communication, basic math skills, and comfort using Microsoft Office
• Ability to work independently, manage your time, and travel (including some overnights)
• Valid driver’s license with a clean driving record

Equivalent combinations of education, training, or hands‑on experience are welcome. If you don’t check every box but are motivated, reliable, and ready to learn, we encourage you to apply—we’re looking for potential, not perfection.

TSS is a passionate equal opportunity employer and celebrates diversity.