Field Service Technician I - Edwardsville, IL

ACT Power Services, LLC

Edwardsville (IL)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

401(k)/Roth with employer match
Health Insurance (Medical, Dental, Vis
Short-Term & Long-Term Disability
Life Insurance
Paid Time Off
Paid Holidays
Opportunities for Advancement
Training & Development
Performance Bonus

Job summary

ACT Power Services, LLC is seeking a Solar Field Service Technician to join our field team in Edwardsville, IL. You will support preventative maintenance, troubleshooting, and repairs on solar arrays and related equipment at customer sites, gaining field skills and safety competency under supervision.

The role requires travel up to ~20%, on-call duties, and the ability to work outdoors in varied conditions.

Qualifications

  • 6 months to 1 year of field experience in solar, electrical, or related technical trade.
  • QEW sign-off, or ability to obtain within onboarding period.
  • OSHA 10 General Industry certification, or ability to obtain within first 90 days.
  • Ability to read and interpret drawings, including identification of fuses, breakers, switches, power sources, and major BoS equipment.
  • Familiarity with Microsoft Office suite.
  • Valid Driver's License; travel around 20% and on-call during off-shift hours and weekends as needed.
  • FAA Part 107 certification, a Technical Writing course, and ACT High Voltage/Medium Voltage training completed or in progress.

Responsibilities

  • Uphold a high level of safety standards in everything you do.
  • Assist in preventive maintenance, troubleshooting, and repair of solar facilities, including inverter maintenance and repairs.
  • Perform string-level troubleshooting, tracker inspections, and basic maintenance support.
  • Conduct monthly vegetation and site equipment inspections.
  • Log data, safety paperwork, and spare parts inventory; use Fiix, TrueContext, Deputy, and ACT SharePoint.
  • Maintain vehicle inspections and support warranty claims as needed.
  • Maintain company property, tools, meters, and stock.
  • Participate in Good Catch Program and safety observations.
  • Attend training in maintenance, troubleshooting, and technical writing as assigned.

Skills

Solar field experience
Electrical knowledge
Reading drawings
Microsoft Office
Driver's license
Travel readiness

Education

ACT Apprentice program
OSHA 10 General Industry
FAA Part 107 certification
ACT HV/MV training

Job description

The Solar Field Service Technician is directly responsible for the safe, productive, day-to-day onsite operations of Commercial and Utility Scale Solar PV plants. From performing preventative maintenance and inspections, to troubleshooting and making repairs to maximize production, the Solar Field Service Technician gets to exercise a variety of skill sets and has constant opportunities to learn more — all while making an impact on our safe, reliable, clean energy future.

Field Service Technician 1 is a foundational operator within ACT's ACTivate Technician Track, gaining technical skills, safety competency, and company culture fluency under the supervision of senior technicians and Field Leadership. This role supports preventative and corrective maintenance and inspection tasks on solar modules, trackers, inverters, and medium-voltage equipment while demonstrating consistently safe work behavior.

This position may be filled through direct external hire or internal promotion. It is not required that a candidate have held any other position on the ACTivate Technician Track prior to this role; the qualifications below reflect the minimum experience and competencies needed to perform the job, however they were gained.

This role is based in the field and is not assigned to the ACT Power Services main office location, nor is it a traditional work-from-home position. Employees primarily work from customer sites where ACT Power Services provides Operations & Maintenance services. While the listed location(s) are preferred based on the primary site assignment, candidates residing in other locations may be considered. Travel to other sites across the United States may be required based on operational and business needs.

DUTIES / RESPONSIBILITIES
  • Uphold a high level of safety standards in everything that you do
  • Assist in and support routine preventive maintenance, service, troubleshooting, and repair of solar photovoltaic facilities, including inverter (string or central) maintenance and repairs
  • Perform string-level troubleshooting and repairs, tracker inspections, and basic maintenance support
  • Conduct routine vegetation and site equipment inspections, including monthly inspections
  • Clean or replace damaged components as directed
  • Apply fundamental knowledge of NEC code, electrical theory, and industry best practices, with continuing education as assigned
  • Perform basic electrical testing (IR, continuity, grounding, voltage) under supervision
  • Responsible for dispatching and remediation efforts on repairs under 50V
  • Maintain company property such as vehicles, tools, meters, and plant stock
  • Maintain service reports, inspection documentation, safety paperwork, and spare parts inventory; log data into Fiix, TrueContext, Deputy, and ACT SharePoint
  • Conduct and log vehicle inspections on time
  • Initiate warranty claims with equipment vendors/OEMs as needed
  • Identify safety hazards and take appropriate action to remove or eliminate hazards
  • Conduct pre-job brief analysis
  • Actively participate in the Good Catch Program and BBSO observations
  • Attend maintenance, troubleshooting, and technical writing training as assigned
QUALIFICATION REQUIREMENTS
  • 6 months to 1 year of relevant field experience in solar, electrical, or a related technical/mechanical trade; or successful completion of ACT's Apprentice program (equivalent training and education also considered)
  • Qualified Electrical Worker (QEW) sign-off, or ability to obtain sign-off within an established onboarding period
  • OSHA 10 General Industry certification, or ability to obtain within the first 90 days
  • Demonstrated ability to read and interpret drawings, including identification of fuses, breakers, switches, power sources, and major BoS equipment
  • Familiarity with Microsoft Office suite
  • Ability to take direction and complete tasks
  • Valid Driver's License
  • Must have the ability to travel around 20% and work on-call during off-shift hours and weekends as needed
  • FAA Part 107 certification, a Technical Writing course, and ACT High Voltage/Medium Voltage training completed or in progress
PHYSICAL REQUIREMENTS
  • Must be able to comply with all safety standards and procedures. PPE personal protective equipment is required.
  • Must have the ability to sit, stoop, kneel, bend, stand, or walk for 8-10 hours a day.
  • Must be able to lift, push, or pull up to 50 pounds on an occasional basis
WORKING CONDITIONS

Work is performed mostly outside in the field at job sites. Some sites have offices available. The ability to work in inclement weather conditions is required.

SCHEDULE
  • Extended hours
  • Monday to Friday
  • On-Call Rotation (Weekend/Holidays)
BENEFITS
  • 401(k)/Roth (with employer match)
  • Health Insurance: Medical, Dental, Vision
  • FSA, HSA, Dependent Care
  • Short-Term & Long-Term Disability
  • Critical Illness, Accident, Hospital Indemnity
  • Life Insurance, AD&D Insurance (Group & Supplemental)
  • Legal Insurance, Identity Theft Protection
  • Pet Insurance
  • Employee Assistance Program
  • Paid Time Off, Sick Time
  • Parental & Other Extended Leaves
  • Paid Holidays
  • Opportunities for Advancement
  • Training & Development
  • Performance Bonus

Employment with ACT Power Services is at-will, where permitted by applicable law.

The statements above describe the general nature of the work performed and are not intended to be an exhaustive list of duties or responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities or related needs to perform the essential functions of the position.

ACT Power Services is committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees.

ACT Power Services does not accept unsolicited resumes or referrals from staffing agencies, search firms, or third-party recruiters.

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