Field Service Technician I

Leidos LLC; Port Huron (MI); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health and Wellness programs

Competitive compensation

Income Protection

Paid Leave and Retirement

Job summary

Leidos LLC is seeking a field service professional to install, repair, and test complex electronic/electrical equipment at customer sites across domestic and international locations.

You will troubleshoot equipment in a 24/7 environment, update work orders in CRM systems, and collaborate with customers to ensure SLA adherence. Role requires flexibility and travel with a strong customer focus.

Qualifications

• 2+ years in electrical/electronic field service.
• Trade experience in electrical, electronic or mechanical fields.
• Proficient with MS Office; able to learn specialized software.
• Strong communication and customer focus.
• Willing to travel on short notice.

Responsibilities

• Performing on-site installation, modification and repair of complex equipment.
• Conducting on-site testing to ensure proper operation.
• Isolating startup malfunctions and taking corrective action.
• Managing repair activities to meet SLAs.
• Updating work orders in CRM systems (Salesforce, Maximo, GURU).
• Travel to customer sites as required.

Skills

Customer service

Communication skills

Teamwork

Willing to travel

Electrical trade

MS Office

CRM software

Education

Electronic/electrical/mechanical trade training

Tools

Salesforce

Maximo

GURU

Job description

The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers.

Travel to various customer sites domestically and internationally as required.

SES is comprised of three divisions to align with our customers’ missions and needs: Aviation Solutions Ports & Borders Global Services.

Specific Duties, Activities and Responsibilities

• Performing customer support activities involving the installation, modification, and repair of complex equipment and systems
• Conducting on-site installation and testing of equipment to ensure proper working order.
• Isolating equipment start-up malfunctions and taking corrective action.
• Performing ad-hoc and predetermined work assignments with instructions.
• Following all established guidelines, procedures and policies.
• Working on assignments which are semi-routine in nature where ability to recognize deviation from accepted practice is required
• Managing resources, maintaining schedules, and coordinating all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs); and
• Working in a customer environment with systems operated in a 24/7 environment which require immediate response times (either while on-shift or after hours on-call) and driving long distances to sites.
• Accepting and updating work order in CRM systems such as Salesforce, Maximo, and GURU for our customers.

Basic Qualifications

Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics). (Equivalence achieved through comparative work and life experience of 2 years of electrical or mechanical field service role).

Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.

Minimum of 2 years’ experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.

Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork.

Must be responsive to all customer issues at all times. Must be willing & able to travel at short notice.

Must be able to pass an in-depth background check (TSA eQIP).

Preferred Qualifications

Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.

Excellent customer service skills and the ability to handle stressful situations.

Self-motivated, reliable, and accountable individual.

Must be able to lift/carry 50 lbs. Must be able to push/pull 200 lbs. Must be able to move/ manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.

Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility.

Must be able to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment.

Salary Range for this position

**Salary Range for this position: $65,000 to $70,000**

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Pay Range: Pay Range $48,100.00 - $86,950.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos Overview

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.

Pay and Benefits

• Competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave and Retirement

More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.