Field Service Technician I

Zvh; Grand Rapids (MI); On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

Healthcare Insurance

401K

Paid Time Off

Parental Leave

Employee Stock Purchase Plan

Job summary

Baxter is hiring a Field Service Technician I to prepare medical products for patient use, including cleaning, disinfecting, function checks, and minor repairs. You will work on a range of Baxter and non-Baxter products in healthcare settings and service centers.

You will perform routine maintenance, assist hospital staff, and participate in on-site training and demonstrations. This position offers on-call coverage and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• Must be at least 21 years old.
• Valid driver's license required.
• DOT physical card required.

Responsibilities

• Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
• Load and unload Baxter product and maneuver the medical equipment within truck beds.
• Troubleshoot and evaluate any needed repairs.
• Perform routine cleaning & preventative maintenance on Baxter products.
• Provide on‑call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information.
• Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants.
• Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain).
• Safely operate a company vehicle ranging in size from a cargo van up to a 26,000‑pound truck.
• Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
• Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non‑latex materials.
• Complete all required safety and compliance modules and medical testing.

Skills

Valid driver's license

DOT physical card

Education

High School Diploma or GED

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Your Role at Baxter

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here. Every repair, every delivery, and every call makes a real impact.

Your Team At Baxter

For over 85 years, we have pioneered significant medical innovations that transform healthcare. We create a place where we are happy, successful and inspire each other.

Our Field Service Technicians are available for 24/7 delivery, removal, and service support for products in service centers and customer accounts.

Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan.

• Healthcare Insurance
• 401K
• Paid Time Off
• Parental Leave
• Employee Stock Purchase Plan

What you’ll be doing

• Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
• Load and unload Baxter product and maneuver the medical equipment within truck beds.
• Troubleshoot and evaluate any needed repairs.
• Perform routine cleaning & preventative maintenance on Baxter products.
• Provide on‑call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information.
• Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants.
• Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain).
• Safely operate a company vehicle ranging in size from a cargo van up to a 26,000‑pound truck.
• Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
• Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non‑latex materials.
• Complete all required safety and compliance modules and medical testing.

What you’ll bring

• High School Diploma or GED
• Must be at least 21 years of age
• Valid driver’s license
• Obtain and maintain a DOT physical card required

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $43,200 - $59,400. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors.

US Benefits at Baxter (except for Puerto Rico)

This is where your well‑being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well‑being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short‑term and long‑term disability, and business travel accident insurance.

• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Childcare benefits

Join us and enjoy the competitive compensation and benefits we offer to our employees.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process,