Field Service Engineer - Fired Equipment

Koch Business Solutions, LP; Phoenix (AZ); On-site; USD 48,216 - 64,747; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement and paid vacation

Educational assistance

Job summary

Koch Business Solutions, LP is seeking a Field Service Technician to support various industries, including colleges and petrochemical facilities, with a focus on industrial fired equipment. The role includes traveling approximately 75% of the time to customer sites for installation, troubleshooting, and maintenance.

The ideal candidate will have experience with PLC systems, electrical issues in combustion systems, and strong documentation skills. A robust benefits plan and competitive pay between $35 and $47 per hour are offered.

Qualifications

• Experience troubleshooting, installing, and maintaining industrial electrical, instrumentation, and mechanical systems.
• Experience working with PLC-based control systems.
• Willingness and ability to travel approximately 75%.

Responsibilities

• Travel from home base to customer facilities for installation and repair.
• Diagnose and resolve electrical issues on combustion systems.
• Provide technical expertise on industrial burners.
• Ensure adherence to safety and compliance expectations.

Skills

Troubleshooting

Installation

Maintenance of electrical systems

PLC-based control systems

Interpreting P&ID and electrical schematics

Tools

Allen-Bradley PLC

General Electric equipment

Job description

Job Description

John Zink is hiring a Field Service Technician in the Fired Equipment Group supporting customers across a range of industries including colleges, hospitals, refineries, petrochemical facilities, plastics manufacturing, and other industrial heating environments.

In this role, you will serve as a field expert, supporting the installation, commissioning, troubleshooting, and maintenance of industrial fired equipment critical to safe and reliable operations.

Travel

This is a home‑based role, traveling to customer sites nationwide approximately 75% of the time. Candidates must live within reasonable commuting distance of a major airport.

What You Will Do

• Travel from your home base to customer facilities to support electrical/mechanical installation, inspection, troubleshooting, and repair of fired equipment across a variety of industrial heating applications
• Diagnose and resolve electrical issues on combustion systems, including burner components, fuel trains, valves, dampers, and associated hardware
• Provide technical expertise on register burners, duct burners, and utility burners, including startup support, tuning, mechanical adjustments, and performance optimization
• Lead with safety in all aspects of field execution, proactively identifying and mitigating risk while working in live industrial environments; model and reinforce PBM culture through ownership and sound judgment
• Interpret P&IDs, mechanical drawings, and system layouts to identify issues and implement effective, field‑ready solutions
• Support and interface with instrumentation and controls systems (PLCs, HMIs, and control logic) to assist with system operation and troubleshooting
• Calibrate, test, and maintain field instrumentation such as transmitters, valves, actuators, and 4‑20 mA loop devices to support overall system performance
• Build strong, trust‑based relationships with customer operations and maintenance teams through clear communication and consistent, high‑quality service execution
• Maintain accurate documentation including service reports and updates to drawings while adhering to safety and compliance expectations

Who You Are (Basic Qualifications)

• Experience troubleshooting, installing, and maintaining industrial electrical, instrumentation, and mechanical systems
• Experience working with PLC‑based control systems (e.g., Allen‑Bradley, GE), including troubleshooting and interfacing with control systems
• Ability to read and interpret P&IDs, electrical schematics, and control systems
• Willingness and ability to travel approximately 75%
• Valid driver’s license and ability to obtain a Transportation Worker Identification Credential (TWIC) within six (6) weeks; ability to travel from a major airport

Physical & Work Environment Requirements

• Ability to lift up to 50 lb occasionally and 25 lb routinely
• Ability to bend, stoop, crawl, climb, and maneuver around industrial equipment and piping
• Ability to work in outdoor environments, sometimes for extended or irregular workdays
• Ability to enter and work in confined or enclosed spaces for extended periods
• Visual and auditory capability to safely perform electrical and mechanical diagnostics

What Will Put You Ahead

• Field service experience supporting industrial fired equipment or combustion systems within refining, petrochemical, power generation, pulp & paper, or industrial heating environments
• Hands‑on experience working with OEM burner systems, including John Zink, Coen, TODD or Peabody
• Experience performing startup, tuning, and performance optimization of register burners, duct burners, or utility burners
• Experience working with Allen‑Bradley PLC systems in combustion, boiler, or steam generation applications
• Knowledge of NFPA 70E electrical safety standards
• Experience modifying PLC logic

Compensation

For this role, we anticipate paying $35 – $47 an hour. This role is eligible for variable pay, issued as a monetary bonus or in another form.

Benefits

Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, short‑term and long‑term disability, retirement, paid vacation, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy, or guideline and benefits may vary by geographic region.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify.