Field Service Technician (Energy)

Blanchard Machinery Company; Hardeeville (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K and profit sharing

Paid holidays and generous PTO

World-class CAT training and dev

Supportive work environment

Advancement opportunities

Job summary

Blanchard Machinery Company seeks an EPG Field Service Technician to diagnose, repair, recondition and maintain engines and power generation equipment. You will provide on-site service to customers, leveraging CAT training and staying current with tooling and technologies.

Responsibilities include reading schematics, diagnosing faults, ordering replacement parts, and delivering accurate service reports while maintaining a professional appearance and safe work practices.

Qualifications

• High school diploma or GED required.
• 5 years electrical power generation/electronics experience; 3 years on CAT diesel and/or similar engines up to 480 volts.
• Valid driver’s license with a clean driving record.
• Strong problem-solving skills; detail-oriented and accurate.
• Familiarity with CAT diagnostics software (SIS) or similar systems.

Responsibilities

• Install, maintain and troubleshoot engine and electrical system transfer switches and switchgear.
• Interpret technical drawings, schematics and wiring diagrams.
• Diagnose problems through logical troubleshooting steps.
• Determine reusability of parts per Caterpillar guidelines.
• Order replacement parts to ensure correct and complete orders.
• Prepare accurate service reports and inspections; maintain service truck.

Skills

Electrical power generation

CAT diesel engines

CAT SIS diagnostics

Valid driver’s license

Problem solving

Field work without supervision

Tool inventory management

Safety awareness

Reading schematics

Education

High school diploma or GED

Tools

CAT SIS diagnostics software

Job description

Overview

EPG Field Service Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company engines and power generation equipment and components.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies
• Opportunities for advancement

Responsibilities

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Installation, maintenance and troubleshooting of engine and electrical related system transfer switches, and switchgear. Removes, disassembles, assembles, and installs components and parts.
• Interpret technical drawings, schematics and wiring diagrams.
• Diagnose the problem and cause of failure through logical troubleshooting steps.
• Determines re-usabilityof parts in accordance with published Caterpillar re-usabilityguidelines.
• Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
• Cleans, repairs, reconditions, and maintains equipment and components.
• Tests, measures, and adjusts engine and machine systems and components.
• Prepares, inspects and operates machines prior to delivery.
• Keeps up to date with developments in tooling, technologies and systems.
• Prepares inspection and appraisal reports.
• Prepares accurate and complete service reports timely.
• Maintain a professional and proper personal appearance.
• Flexible to work after hours when needed to meet customer needs.
• Preparing parts requisitions, time cards, part returns, accurate and complete service reports and other necessary reports and forms.
• Maintaining the service truck and equipment carried on the service truck.

Qualifications

• High school diploma or GED equivalent.
• Preference given to candidates with five years electrical power generation/electronics experience with a minimum of three years' experience on CAT diesel and natural gas engines and/or like competitive equipment including up to 480 volts.
• Preference given to candidates familiar with CAT diagnostics software (SIS) or current comparable systems.
• Valid driver's license and a safe driving record.
• Strong problem solving skills and be detailed oriented with a high level of accuracy.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work in the field without supervision.
• Must be able to work in a dynamic, fast paced service environment.
• Maintain a tool inventory sufficient to perform assigned tasks.

Working Conditions

• The physical environment requires the employee to work primarily outside in heat/cold, wet/humid, and dry/arid conditions.
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Physical use of a broad variety of tools and machines in order to maintain, troubleshoot and repair equipment. Must be able to use the hands to grasp hand tools and parts.
• The employee must be able to endure prolonged forward and overhead arm positions while performing mechanical operations.
• The employee must be able to lift varied weight.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computer and other forms of technology to complete job responsibilities.