Field Service Technician - Controlled Environments - Biotech

Scientific Safety Alliance, an Inc. 5000 Company; Columbus (OH); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Quarterly Bonus

Equity Ownership in SSA

Vehicle and gas stipend or Company Vehicle

401k employer match

100% Paid Medical, Dental & Vision

Generous paid time off

Provided equipment and tools

Job summary

Scientific Safety Alliance in Columbus, OH is seeking a Field Service Technician to provide maintenance and repair for controlled environment equipment at various customer sites. The role involves rigorous training and customer interaction to ensure high levels of service.

Ideal candidates will have electromechanical experience, problem-solving skills, and a clean driving record. Benefits include quarterly bonuses, equity ownership, and comprehensive health coverage.

Qualifications

• Demonstrated high integrity, work ethic, and professionalism.
• 1+ years of electromechanical experience.
• Proficient in basic mathematics.
• Ability to solve complex solutions.
• Outstanding team and customer communication.
• Valid driver’s license with a clean driving and criminal record.

Responsibilities

• Perform maintenance and repair/troubleshooting of controlled environment equipment.
• Interface directly with customers during site visits.
• Maintain an excellent standard of customer service.

Skills

Electromechanical experience

Basic mathematics

Problem-solving

Customer communication

Team communication

Job description

Field Service Technician (Controlled Environments)

Territory: Columbus, OH

Compensation: $24-$30/hour + Bonus + Ownership Equity

LCS has been repairing and calibrating equipment for laboratories, pharmacies, hospitals, and other research and medical facilities since 1985. LCS joined the Scientific Safety Alliance (SSA) family of companies, a milestone event that brings a wealth of opportunities for growth and improvement, including better pay, bonus opportunities, and partial ownership of SSA for its employees.

We are trusted advisors in critical patient safety matters to our customers, so our technicians are rigorously trained as controlled environment subject matter experts for 6-18 months. After the first year, technicians are sponsored for accreditation by the NSF to validate their competency. Technicians are responsible for performance testing, certification, maintenance, and repair/troubleshooting of controlled environment equipment and cleanrooms used in biotech, med-tech, and healthcare. The jobs are performed at customer sites and technicians will typically visit several customers in a given day. Technicians interface directly with our customers during site visits and are responsible for always maintaining an excellent standard of customer service.

Minimum Qualifications

• Demonstrated high integrity, work ethic, and professionalism
• 1+ years of electromechanical experience.
• Proficient in basic mathematics
• Ability to solve complex solutions
• Ability to communicate with technical minded professionals.
• Outstanding team and customer communication
• Bring your own vehicle (SUV or similarly spacious)
• Valid driver’s license with a clean driving and criminal record

Benefits

• Quarterly Bonus
• Equity Ownership in SSA - Employee Owned Company
• Vehicle and gas stipend or Company Vehicle
• 401k employer match
• 100% Paid Medical, Dental & Vision
• Short-term and long-term disability benefits
• H.S.A. plans available
• VERY generous paid time off
• Company gear
• Provided equipment and tools

Schedule

• Monday to Friday
• Overtime
• Weekends as needed

Work Location: On the road