Field Service Technician: CNC/PLC Expert (Travel 50-75%)

RNInk; New Haven (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

RNInk in New Haven, CT seeks an experienced Field Service Technician to install, service, and repair complex electromechanical manufacturing equipment at customer sites.

Candidates should have 2-5 years of field service or industrial maintenance experience, strong electrical and mechanical skills, and be able to travel overnight up to 75%. This direct-hire role requires excellent communication and a customer-focused approach.

Qualifications

• Two to five years of field service, industrial maintenance, equipment installation, or related technical experience.
• Advanced ability to read and interpret electrical schematics
• Strong working knowledge of high- and low-voltage electrical systems
• Advanced proficiency using a multimeter
• Knowledge of PLCs, HMIs, servo drives, and motion-control systems
• Ability to read pneumatic schematics
• Strong mechanical aptitude and advanced troubleshooting skills
• Proficiency with common hand and power tools
• Basic computer skills and the ability to maintain accurate digital service records
• Strong verbal and written communication skills
• Excellent customer-service and interpersonal skills
• Ability and willingness to travel overnight 50%-75% of the time

Responsibilities

• Install, service, troubleshoot, and repair complex electromechanical equipment at customer sites.
• Read electrical schematics for high- and low-voltage systems.
• Troubleshoot PLC-controlled systems including HMIs and sensors.
• Diagnose servo drives, motors, and motion-control systems.
• Document service calls and maintain digital customer records.
• Travel overnight 50–75% of the time.

Skills

Electrical schematics

PLC/HMI systems

Servo drives

Motion control

Troubleshooting

Customer service

Travel readiness

Hands-on tools

Mechanical aptitude

Education

High school diploma or GED

Tools

Multimeter

Fanuc controls

Mitsubishi controls

Siemens controls

Hand tools

Power tools

Job description

RNInk in New Haven, CT seeks an experienced Field Service Technician to install, service, and repair complex electromechanical manufacturing equipment at customer sites.

Candidates should have 2-5 years of field service or industrial maintenance experience, strong electrical and mechanical skills, and be able to travel overnight up to 75%. This direct-hire role requires excellent communication and a customer-focused approach.