Field Service Technician Class B

Hitachi Energy Ltd.; Earth City (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with company match

Paid Time Off

Tuition reimbursement

Parental leave

Adoption assistance

Fertility benefits

Job summary

Hitachi Energy Ltd. is seeking a Field Service Technician to support customers across the United States, focusing on transformers from installation to life-cycle support. You will troubleshoot, read drawings, and ensure safe, professional service at diverse sites.

The role requires up to 85% travel and strong customer focus, with hands-on work on oil processing, assembly, and equipment upgrades in field environments.

Qualifications

• Associate degree or 5+ years in field service for transformer work.
• Broad knowledge of transformer field service operations and testing.
• Ability to interpret electrical/mechanical drawings and manuals.

Responsibilities

• Deliver on-site and remote services: install, commission, maintain, repair, upgrade, and replace equipment.
• Read drawings and manuals to complete assigned work safely and accurately.
• Perform transformer internal work including bushing connections and tapping.
• Repair, re-gasket, assemble, and disassemble transformer equipment as required.
• Coordinate resources and ensure safety and quality during field service jobs.

Skills

Transformer field service

Electrical & mechanical drawings

On-site servicing

Customer focus

Travel up to 85%

Safety compliance

Education

Associate degree

High school diploma/GED

Tools

LTC maintenance

Oil handling equipment

Job description

The opportunity

Power systems depend on reliable transformers, and your expertise can help keep them performing at their best.

Join Hitachi Energy as a Field Service Technician and become part of our growing Service organization supporting customers across the United States. From installation and commissioning to maintenance, repairs, upgrades, and life‑cycle support, you’ll work directly with critical transformer equipment while helping customers improve reliability and performance.

Reporting to the Regional Field Operation Manager, you’ll combine hands‑on technical expertise with a strong customer focus. You’ll troubleshoot challenges, work from mechanical and electrical drawings, support transformer assembly and oil processing activities, and help ensure every service job is completed safely and professionally.

This is an opportunity for someone who enjoys being in the field, solving problems, working with customers, and seeing the direct impact of their work. With travel of up to 85%, you’ll experience a variety of customer sites, equipment, and technical challenges while continuing to expand your transformer service expertise.

How You’ll Make An Impact

• Deliver professional on-site and remote services, including installation, commissioning, maintenance, repairs, upgrades, retrofits, and equipment replacement.
• Read and work from electrical and mechanical drawings, technical manuals, and service instructions to complete assigned work.
• Perform transformer internal work, including bushing connections, lead clearance, tapping, crimping, taping, and contoured joints.
• Repair, re-gasket, assemble, and disassemble transformer equipment using appropriate mechanical tools and procedures.
• Operate and maintain Vacuum Oil Processors (VOPs) and oil-handling equipment with direction, including completing required processing logs.
• Coordinate resources, equipment, and spare parts needed to support field service jobs.
• Anticipate customer needs, deliver an outstanding service experience, and identify potential sales and business opportunities.
• Recommend product, process, and operational improvements that strengthen service quality and the customer experience.

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your background

• Associate degree with at least 2 years of professional work experience, or high school diploma/GED with at least 5 years of professional work experience.
• Broad knowledge of transformer field service operations and transformer field testing.
• Strong knowledge of transformer installation and assembly, vacuum and oil processing, shell and/or core form transformer designs, and internal transformer components.
• Experience with Load Tap Changer (LTC) maintenance and repair and transformer tank welding is a plus.
• Class A CDL is a plus. A valid driver’s license and the ability to travel up to 85% are required.
• Ability to work outdoors in varying weather conditions, lift and carry up to 50 pounds, climb ladders, and stand, stoop, bend, and walk for extended periods of up to 12 hours per day.

What We Offer

• Comprehensive Health Coverage – Medical, dental, vision, and prescription plans
• Retirement Savings – 401(k) with company match and additional contributions
• Paid Time Off – Flexible PTO, paid holidays
• Professional Growth – Tuition reimbursement and continuous learning programs
• Family Support – Parental leave, adoption assistance, and fertility benefits

More About Us

• At Hitachi Energy, you’ll be part of a collaborative organization focused on advancing a sustainable energy future and delivering solutions that help customers strengthen the reliability and performance of their operations.
• Build your expertise through hands‑on experience, continuous learning, and opportunities to work with experienced professionals across our Service organization.
• Grow your career while contributing to a culture where safety, integrity, collaboration, and personal accountability are central to how we work.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security‑sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.