Field Service Technician - Chattanooga, TN

gloryglobal; Chicago (IL); On-site; USD 57,308,160 - 77,366,016; Full time

Benefits offered by this job

401k with match

Paid parental leave

Tuition assistance

Adoption assistance

Bonus opportunities

Career advancement

Job summary

GLORY is seeking a Field Service Technician to directly manage customer service with clients in Chicago, IL. You will independently troubleshoot, repair high-speed cash-handling equipment and stay current with GLORY technology.

The role emphasizes hands-on repair, parts management and a proactive approach to service quality, with opportunities for professional growth and advancement.

Qualifications

• Experience troubleshooting and repairing high-speed cash-handling equipment.
• Strong customer-service orientation and communication skills.
• Ability to manage parts/tools and coordinate with field teams.

Responsibilities

• Directly manage all aspects of customer service and care with our clients.
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment.
• Track and manage parts/tools.
• Stay abreast of changes in technical and functional elements of GLORY equipment.

Job description

ROLE PURPOSE

As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to:

• Directly manage all aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment

GLORY OFFERS

• 401k plan with company nonelective contribution and employer match
• Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

PAY RANGE

• $20 - $27 an hour
• Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.