Field Service Technician Broken Arrow (Tulsa), OK

Stone Security; Broken Arrow, Northern (OK, KY); Hybrid; USD 39,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company-Paid Life Insurance

401k Plan

Job summary

BearCom, a leading provider of wireless voice, data, and video solutions, is seeking a Field Service Technician I in Broken Arrow, OK. You will install and support wireless communications systems, troubleshoot defective radios, and provide excellent customer service.

The ideal candidate has 3+ years in service and a solid electronics background, with a valid driver's license and willingness to travel regionally. Training and certifications may be provided by BearCom as part of the job.

Qualifications

• 3+ years of service technician experience diagnosing, repairing, programming, and installing two-way radios and related equipment.
• Strong understanding of 2-way radio theory and RF propagation.
• Ability to read schematics/diagrams and interpret technical documentation.

Responsibilities

• Install and support wireless communications systems.
• Troubleshoot and repair radios, power supplies, antennas, and related gear.
• Travel regionally with potential overnight stays and on-call shifts.

Skills

Electronics background

2-way radio expertise

RF fundamentals

MS Office

Education

Associate degree in Electronics Technology

Tools

Spectrum analyzers

Watt meters

TDRs/FDRs

Job description

Field Service Technician Broken Arrow (Tulsa), OK

Overview

Salary Range

$18.62 - $24.37 Hourly

ABOUT US

BearCom is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America.

As part of the BearCom family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, BearCom and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively - offering customers scalable solutions and employees the platform to build meaningful, high-impact careers.

JOB DESCRIPTION

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create Basic Programming Codeplugs (less than 12 channels)
• Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

PREFERRED QUALIFICATIONS:

• Basic Electronics Background (12V and/or Low-Voltage System)
• RF/Telecommunications/Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver's License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

QUALIFICATIONS

• 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.
• Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.
• Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
• Proficiency with MS Office Suite, such as Microsoft Word and Excel.
• CET Certification a plus. Journeyman level must be attained within 6 months of employment.
• Associate degree in Electronics Technology or equivalent.
• R56 Certified Installer.
• Motorola Astro 4x-7x training providing support for various system operations.
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).
• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
• Security Clearance preferred.
• Must have a valid driver's license.
• Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.

BENEFITS

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training.

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.