Field Service Technician B

Hitachi ABB Power Grids; Illinois; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where you'll play a crucial role in the energy sector. This position offers the chance to provide technical support for transformer services, ensuring operational efficiency and customer satisfaction. You will leverage your expertise to build strong relationships and identify new business opportunities while working in a dynamic environment that values innovation and sustainability. If you're passionate about making a difference in the energy landscape and eager to grow your career, this is the perfect opportunity for you!

Qualifications

• 2 years of experience with an Associate’s Degree or 5 years with a High School Diploma.
• Knowledge of transformer installation, assembly, and field testing.

Responsibilities

• Deliver professional service for installation, maintenance, and repairs.
• Coordinate logistics for site service jobs and manage customer expectations.

Skills

Transformer Field Service Operations

Electrical and Mechanical Drawings

Customer Relationship Management

Load Tap Changer Maintenance

Welding Skills

Education

Associate’s Degree

High School Diploma/GED

Tools

Vacuum Oil Processors

Oil Handling Equipment

Job description

Are you ready to power up your career with Hitachi Energy? Join our dynamic team as a Field Service Technician, where you'll be at the forefront of innovation and sustainability. In this role, you'll provide technical support for Transformer Service, part of our US Services HUB. Reporting to the Regional Field Operation Manager, you'll leverage your hands-on experience and deep understanding of customer needs to build strong relationships and uncover new business opportunities. This is your chance to make a significant impact in one of our fastest-growing areas, driving operational efficiency and life-cycle management. If you're passionate about making a difference and eager to grow with a global leader in energy solutions, this is the perfect opportunity for you!

How You'll Make an Impact

1. Deliver outstanding and professional service, remotely or on-site, in key categories such as installation, commissioning, maintenance, repairs, advanced services, extensions, upgrades, retrofits, end-of-life services, and replacements.
2. Exceed customer expectations by understanding and anticipating current and potential needs.
3. Coordinate logistics of resources and spare parts for all site service jobs.
4. Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals.
5. Identify and develop potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy.
6. Suggest product and process improvements within the business to enhance operations and customer service.
7. Live Hitachi Energy's core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business.
8. Operate and maintain Vacuum Oil Processors (VOPs) and oil handling equipment, completing vacuum oil processing logs.

Your Background

1. Associate’s Degree and 2 years of professional work experience or High School Diploma/GED and 5 years of professional work experience.
2. Broad knowledge of transformer field service operations and transformer field testing.
3. Knowledgeable and fully fluent in transformer installation and assembly, vacuum and oil processing, shell and/or core form transformer designs, and components internal to the transformer.
4. Proficiency with Load Tap Changer (LTC) maintenance and repair is a plus.
5. Experience welding above and below oil on transformer tanks is a plus.
6. Possession of a Class A CDL is a plus.
7. Must have a valid driver’s license and ability to travel up to 85%.
8. Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

At Hitachi Energy, we are committed to fostering a diverse and inclusive workplace where every team member can thrive. We offer opportunities for continuous learning and career development, empowering you to grow with us. Join us in our mission to create a sustainable energy future and make a real difference in the world.

Ready to energize your career? Apply now and become a part of our innovative team at Hitachi Energy!

Location: Remote - Missouri, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Ohio, Oklahoma, Texas, Wisconsin

Job type: Full time

Experience: Experienced

Job function: Engineering & Science

Contract: Regular

Publication date: 2025-04-09

Reference number: R0088756

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 45,000 people in 90 countries and generate business volumes of approximately $13 billion USD.

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [e-mail]. Resumes and applications will not be accepted in this manner.