Field Service Technician — Agricultural Equipment Diagnostics

K C Nielsen Ltd (John Deere Dealer); West Bend (IA); On-site; USD 42,000 - 68,000; Full time

Job summary

K C Nielsen Ltd (John Deere Dealer) in West Bend, IA is seeking a skilled technician to diagnose, repair, and maintain agricultural and outdoor power equipment. You will work with John Deere machinery, follow Technical Manuals, and ensure accurate documentation of all repairs and time spent.

The role requires HS diploma or GED, a valid driver’s license, and the ability to lift up to 75 lbs. Proficiency with diagnostic tools such as Service ADVISOR is preferred, and teamwork and safety are

Qualifications

• Experience performing service repairs; demonstrated experience meeting performance metrics preferred.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty.
• Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR, or other computer based diagnostic repair tools preferred.
• Experience working cooperatively in a team environment.
• Experience communicating effectively verbally and in writing.
• Must have an adequate toolset to perform job responsibilities.
• Physical demands including lifting up to 75 lbs., walking, standing, and sitting.
• Valid driver’s license required; CDL preferred

Responsibilities

• Performs diagnostics and repairs on agricultural equipment and technology.
• Participates in all job-related training and development.
• Conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accounts for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submission of information.
• Operates and maintains vehicles, tools, and equipment required to perform job responsibilities.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Maintains current knowledge of John Deere and competitive products.
• Other tasks assigned by management

Skills

Teamwork

Communication skills

Diagnostics

Field service

Physical stamina

Education

High School Diploma or GED

Associates degree preferred

Tools

Service ADVISOR

Job description

K C Nielsen Ltd (John Deere Dealer) in West Bend, IA is seeking a skilled technician to diagnose, repair, and maintain agricultural and outdoor power equipment. You will work with John Deere machinery, follow Technical Manuals, and ensure accurate documentation of all repairs and time spent.

The role requires HS diploma or GED, a valid driver’s license, and the ability to lift up to 75 lbs. Proficiency with diagnostic tools such as Service ADVISOR is preferred, and teamwork and safety are