Field Service Technician

Crown Equipment Corporation; Woburn (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks dedicated technicians to join their team in Woburn, MA. This role involves troubleshooting and repairing a variety of lift trucks, ensuring top-notch service for customers. With a strong commitment to employee growth and a supportive work environment, this company offers competitive compensation and a comprehensive benefits package. Technicians will enjoy award-winning training, a company vehicle, and tools, all while working primarily first shift. If you have a passion for mechanics and customer service, this opportunity is perfect for you.

Benefits

Health/Dental/Vision/Prescription Drug Plan

Flexible Benefits Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Company Vehicle for Field Service Technicians

Tool Insurance

Qualifications

• High school diploma or equivalent required; technical degree preferred.
• Good mechanical and electrical skills with knowledge of schematics.

Responsibilities

• Troubleshoot and repair lift trucks of various makes.
• Perform planned maintenance and maintain service van inventory.

Skills

Mechanical Aptitude

Electrical Aptitude

Customer Care Skills

Communication Skills

Education

High School Diploma or Equivalent

Technical Degree

Tools

Lift Trucks

Testing Equipment

Welding Equipment

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

We are seeking knowledgeable customer-focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

This position is based out of our Woburn, MA branch location and will provide coverage in surrounding areas.

Job Responsibilities:

• Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Qualifications:

• High school diploma or equivalent.
• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

Crown also offers Service Technicians:

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• Uniforms
• Specialty Tools
• Primarily 1st Shift

EOE Veterans/Disabilities