Field Service Technician

Bennetts Company; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

The Bennetts Company is seeking a mobile field service technician to install, diagnose, and repair forklifts and related material-handling equipment at customer sites. You will perform preventive maintenance, troubleshoot mechanical, hydraulic, and electrical issues, and ensure safe, reliable operation through accurate documentation.

The role requires on-site travel to industrial and warehouse facilities, proactive safety adherence, and clear communication with customers to deliver high-quality

Qualifications

• Strong diagnostic and troubleshooting skills across mechanical, hydraulic, and electrical systems.
• Experience with installation and repair of material handling equipment.
• Ability to work safely in industrial environments and adhere to safety protocols.
• Attention to detail and ability to produce accurate documentation.
• Customer-service mindset and professional communication.

Responsibilities

• Travel to industrial and warehouse facilities to service equipment on-site.
• Diagnose and repair mechanical, hydraulic, and electrical faults.
• Carry out preventive maintenance and inspections.
• Complete accurate service documentation.
• Provide professional, customer-focused support.
• Follow strict safety standards and procedures.

Skills

Diagnostics

Troubleshooting

Material handling equipment

Safety procedures

Documentation

Job description

Install, diagnose, and repair forklifts and material handling equipment at customer sites. Perform preventive maintenance and troubleshoot mechanical, hydraulic, and electrical issues to restore safe, reliable operation.

Key Duties

• Travel to industrial and warehouse facilities to service equipment on-site
• Diagnose and repair mechanical, hydraulic, and electrical faults
• Carry out preventive maintenance and inspections
• Complete accurate service documentation
• Provide professional, customer-focused support
• Follow strict safety standards and procedures

Qualifications & Skills

• Strong diagnostic and troubleshooting skills across mechanical, hydraulic, and electrical systems
• Experience with installation and repair of material handling equipment
• Ability to work safely in industrial environments and adhere to safety protocols
• Attention to detail and ability to produce accurate documentation
• Customer-service mindset and professional communication