Field Service Technician

McGrath; Westwood Homes (TN); On-site; USD 42,000 - 73,000; Full time

Benefits offered by this job

Paid holidays

Medical benefits

DailyPay

401(k) with company match

HSA/FSA/EAP

Pet insurance

Safety programs

Shirt & boots program

Company vehicle with fuel card

Company credit card for supplies

Drug-free safety environment

Job summary

McGrath is seeking a Field Service Technician to maintain modular equipment at the branch and customer sites. You will oversee on-site contractors, perform troubleshooting and routine maintenance across mechanical, electrical, and plumbing systems, and ensure safety and quality standards are met.

You will travel to locations with a company vehicle, read blueprints, and train customer employees on equipment upkeep. The role requires manual dexterity and the ability to work in varying weather.

Qualifications

• Prior experience in construction or related work required.
• Basic electrical, plumbing, flooring and HVAC knowledge.

Responsibilities

• Troubleshoot and perform maintenance, repairs and construction in plumbing, carpentry, painting, flooring, HVAC, roofing and electrical.
• Oversee and train contractors at the branch and field locations.
• Work independently at the branch and update leadership on progress daily.
• Order supplies for location and service calls.
• Ensure safety, quality and productivity at customer sites.
• Operate company vehicle and read blueprints and work orders.

Skills

Construction experience

Electrical basics

Plumbing basics

HVAC basics

Driver's license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Full Time Regular Craft Workers Manchester, TN, Manchester, TN, US

Salary Range: $20.40 To $35.00 Hourly

The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and location.

A Day In the Life

As a Field Service Technician you will maintain modular equipment at the branch and in the field at customer sites. You will oversee and train the contractors working on site at the branch. You will perform problem solving maintenance for but not limited to mechanical, electrical and plumbing systems. You will also perform routine maintenance, cleaning and construction in the field of modular buildings. Update and record information on company assets and systems. Perform routine evaluations of work to be performed. Safely operate Company provided vehicle (<10,000lbs GVW) to travel to various locations and service modular and related equipment. Duties include installing and repairing equipment, and training customer employees on how to maintain machinery. Perform trial run of machinery to ensure performance rates and quality meet established specifications while delivering exceptional customer experiences.

• 10 days + 2 half days Company Paid Holidays + vacation and sick time!
• Medical, Dental, and Vision benefit options
• DailyPay Available!! Make any day a payday - You deserve to get paid any day!!
• 401(k) Retirement Plan with Company Match.
• We also offer HSA, FSA, EAP and Pet Insurance!
• Safety and Recognition programs
• Company Shirt and Boot Program
• Drive company truck with fuel card for business needs
• Company credit card for project supplies provided
• Drug-Free, Safety-Focused Work Environment
• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!

What You’ll Do

• Perform troubleshooting, maintenance service, repairs and construction in areas of but not limited to plumbing, carpentry, painting, flooring, HVAC, roofing and electrical
• Oversee and train the contractors working at the branch on the buildings.
• Work independently at the branch while updating leadership on project progress daily.
• Order supplies needed for the location and for service calls.
• Responsible for the safety, quality and productivity of themselves at all customer locations
• Responsible for positive interface with the customer and ensuring the company’s reputation is improved with every customer contact
• Maintain inspection log(s) for equipment/vehicle and properly report exceptions; ensure equipment is maintained to Company and safety standards
• Safely perform all tasks and understand Company’s safety policies and procedures
• Participate in and practice 6S and Lean company initiative in the workplace
• Deliver a high-quality output consistent with the Company’s construction standards
• Operate Company vehicle
• Read and understand blueprints, schematics, procedures and company specific work orders, work instructions and floor plans provided
• Work outside in variable weather conditions
• Use both manual and power tools and follow operating guidelines
• Performs other duties as assigned

Must Haves

• Prior experience in construction or related work required; basic electrical, plumbing, flooring and basic HVAC
• Ability to communicate with customers regarding work status and service concerns
• Valid driver’s license

Nice to Haves

• Bilingual in Spanish a plus
• HVAC training and experience combined with an EPA certification preferred

Special Considerations

• Local travel and occasional overnight stays required
• May be required to drive extended distances to customer sites
• Position requires manual dexterity and the ability to maintain physical activity for most of the day
  • Must be able to lift up to 50 pounds and hold or lift a variety of objects
  • Able to carry, bend, stoop, turn, kneel, crawl, climb a ladder and other manual labor activities

Flexibility & Evolving Responsibilities

This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs—sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success.

Drug Testing Requirements for Safety-Sensitive Positions

McGrath will continue pre-employment drug testing including marijuana, even in states where it is legal, for this position which is classified as safety-sensitive within our construction operations and Drivers. Ensuring a drug-free environment is not only essential for the well‑being of our team members but also aligns with regulatory requirements that govern safety-sensitive positions and commercial driving.

Equal Employment Opportunity & Hiring Requirements

Pre‑employment screenings are conducted after a conditional offer of employment is extended, in accordance with fair hiring laws. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. We are interested in every qualified candidate who is legally authorized to work in the United States on a permanent basis. At this time, we do not sponsor employment visas or provide immigration sponsorship now or in the future. Our company uses E‑Verify to confirm employment eligibility.

AI Use in Our Interview Process

You are welcome to use AI tools to prepare in advance for our interview process. During interviews, however, candidates should respond based on their own knowledge, experience, and perspective without real-time assistance from AI or another person. This helps us have an authentic conversation and evaluate candidates consistently. If you need a reasonable accommodation to participate in the interview process, please let us know.