Field Service Technician

In-Situ, Inc.; Washington (District of Columbia); Ibrido; USD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k)

Paid time off

Medical/dental/vision insurance

Bonus Pay

Descrizione del lavoro

Ott is seeking a Field Service Technician to support the Northeastern U.S. region from the Washington DC area.

You will perform on-site installation, calibration, and training of process sensors for In-Situ, ChemScan and Partech products, ensuring up-time and data reliability. The role requires a high school diploma, strong mechanical/electrical skills, PLC knowledge, and the ability to travel up to 75% to customer sites.

Competenze

• High School Diploma or GED required.
• Preferred 2 years experience in Troubleshooting & Diagnostics.
• Strong mechanical and electrical skills; chemistry knowledge.
• Experience with industrial instrumentation and PLC basics.
• Excellent communication skills; ability to travel up to 75%.
• Able to lift 50–65 pounds and work in noisy environments.

Mansioni

• Provide on-site installation, calibration, and training of process sensors.
• Diagnose system failures and determine cost-effective solutions; escalate as needed.
• Maintain field service reports detailing troubleshooting and data.
• Coordinate with site owners and contractors for equipment installation.
• Support regional sales with technical inputs and pilot projects.
• Attend product and application trainings at In-Situ facility.
• Manage field service kit inventory and write detailed service reports.

Conoscenze

Troubleshooting & Diagnostics

Mechanical knowledge

Electrical skills

Communication skills

Windows & Office

Travel readiness

Formazione

High School Diploma or GED

Chemistry course understanding

Strumenti

PLC knowledge

Industrial instrumentation

Descrizione del lavoro

Imagine yourself… Doing meaningful work that makes an everyday impacton the world around you. Owning your ambitionand fueling your career growth. Thriving in a supportive team environmentthat inspires you to strive for excellence. It’s possible with a role at Ott, where you’ll have the chance to shape the future of your career—and the future of our planet. At Ott, a Veralto company, you’ll help protect the world’s water resources with trusted, decision-ready intelligence. Join a team delivering decision-ready intelligence that helps customers manage water with clarity and confidence—from one site to global networks. As part of Ott and the broader Veralto network, you’ll do work that matters—helping deliver solutions with real-world impact while building your skills and growing your career. We offer: Professional onboarding and training options Powerful team looking forward to working with you Career coaching and development opportunities Health benefits 401(k)

Reporting to the Field Service Manager, the Field Service Technician is responsible for conducting service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory (Northeastern Region).

With continued growth, especially in support and field service we are looking to expand our team with an immediate opening for a Field Service Technician for the Northeastern U.S. Region based out of the Washington DC metropolitan area. This position is part of the Field Technical Service department located in Washington DC and will be remote.

Typical Day

• Be part of the team of technical experts providing technical support and field service for the full line of In-Situ Process Sensors and Analyzers (In-Situ, ChemScan and Partech products).
• Perform on-site Installation, calibration, and training of process sensors and on-line water analysis instrumentation.
• Assist customers to maximize product reliability (usable data - up-time) through remote and on-site service and replacement parts.
• Coordinate with site owners and contractors to ensure successful equipment installation.
• Manage regional customer relationships to nurture service and support.
• Assist Regional Sales Manager with technical support and pilot/demo projects.
• Attend regular product and application training at an In-Situ Process facility.
• Maintain accurate field service kit inventory.
• Able to write detailed service reports detailing troubleshooting, parts used and analyzer data.
• Review with Customer on unmet needs, promotion of service offerings, and generation of leads and closure support for service jobs/offerings

Essential Requirements

• High School Diploma or GED
• Preferred 2 years experience in Troubleshooting & Diagnostics Mechanical Knowledge
• A strong technical background with good mechanical and electrical skills.
• Completed a chemistry course with basic understanding.
• Experience with industrial instrumentation including basic knowledge of PLC equipment communication.
• Have good communication skills and be proficient in Microsoft Windows and Office.
• Ability to travel approximately 75% of the time to customer sites.
• Ability to travel with and lift/carry field service supply kit weighing between 50 – 65 pounds.
• Must be able to complete tasks in noisy environments

Working Environment and Physical Conditions

Remote employee, primarily at customer sites; may be indoors or outdoors. Ability to work in adverse conditions like inclement weather, extreme temperatures, noisy environments. Intermediate physical activity involving lifting, bending, squatting, walking, and going up and down stairs.

Company

Ott is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a $5.5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

Salary and Compensation

US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $65,000 - $75,000 USD per year. This job is also eligible for Bonus Pay.

Benefits

• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits
• 401(k)
• Paid time off
• Medical/dental/vision insurance
• Bonus Pay

Equal Opportunity & Diversity

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.