Field Service Technician

RDO Equipment Co.; Ritzville (WA); On-site; USD 41,000 - 83,000; Full time

Benefits offered by this job

Tool reimbursement program

Profit-sharing program

Career path program

Comprehensive benefits

Job summary

RDO Equipment Co. in Ritzville, WA is seeking a Field Service Technician to diagnose, repair, and service equipment in the field or at customer sites. You’ll work independently, communicate clearly with customers, and follow safety guidelines to deliver exceptional service.

You’ll join a company that values initiative, growth, and a strong team culture, with opportunities for training and advancement in a network that supports farmers and industry partners in the region.

Qualifications

• Experience in diesel mechanics or mechanical training.
• Clear and concise communication, written or verbal.
• Ability to work independently and as part of a team.
• Attention to detail in performing repairs.
• Valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Diagnose and repair equipment in the field or at customer sites.
• Troubleshoot and resolve issues independently.
• Provide top-notch service with clear, respectful communication during the repair process.
• Prioritize safety and follow guidelines.
• Participate in training to learn new skills and technologies.
• Keep the field truck organized and clean.

Skills

Diesel mechanics

Communication skills

Independent work

Attention to detail

Job description

Transform your independence into an exciting, high-impact career. Join the RDO Equipment Co. team as a Field Service Technician and take control of your professional journey. You'll get to problem-solve, repair, and deliver outstanding support to customers firsthand - empowered by a team that truly values your initiative and champions your growth. If you're ready to tackle challenges head-on, work solo with confidence, and make a real difference, we can't wait to hear from you!

What's In It For You

• $30 - $60 / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. in Ritzville belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Ritzville support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry?

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Reliable customer base: Customers in this area are farmers who rely on RDO's partnership throughout the growing season.
• Close-knit team: Our team in Ritzville is always ready to help each other out and provide guidance when needed.
• Location: Ritzville is a small town that is close to Spokane and the airport. Easy interstate travel to the Tri-Cities, Coeur d' Alene and Seattle.
• Enjoy the four seasons: Ritzville is great for outdoor recreation (hiking, biking, fishing, etc.) and has fun events like an annual fair and rodeo. Ritzville also has good school district with excellent community support.