Field Service Technician

Bray International, Inc.; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay Plans

Comprehensive Benefits

Healthy Work Environment

Career Growth

Privately-owned company culture

Job summary

Bray International, Inc. in Ontario, CA is hiring an Automation Assembly & Service Technician to join the U.S. Product Service team. This hands-on role provides technical support, manages RMAs, and services Bray valves, actuators, and control products in the field.

The role requires a High School diploma or equivalent, US work authorization, and hands-on experience with valves and control systems. Occasional travel to customer sites is expected.

Qualifications

• High School diploma or equivalent (required).
• U.S. work authorization (required).
• Experience with valves, actuators, and control systems.
• Hands-on technical skills in manufacturing/industrial environment.
• Familiarity with MS Office (Excel, Word).
• Strong oral and written communication skills.
• Ability to lift up to 50 lbs and climb as needed (OSHA).
• Valid driver’s license.

Responsibilities

• Provide technical support to customers, distributors, and internal teams regarding Bray products.
• Troubleshoot, evaluate, and perform field repairs on valves, actuators, and control equipment.
• Process Return Material Authorizations (RMAs) and product evaluations.
• Collaborate with the Warranty and Application Engineering teams.
• Use a forklift and basic tools for repair tasks.
• Travel to customer sites as needed for service calls (15% travel expected).

Skills

Communication skills

Teamwork

Independent work

Physical stamina

Education

High School diploma or equivalent

Tools

MS Office (Excel, Word)

Forklift

Basic repair tools

Job description

Ontario, CA (On-site with up to 15% travel)

Bray International is a leading provider of industrial valves, actuators, and related control products, offering innovative flow control solutions worldwide. As a privately-owned business with over 30 years of engineered excellence, Bray is known for its commitment to excellence, integrity, and collaboration. Join our team to become part of a dynamic, forward-thinking organization shaping the future of flow control solutions.

About The Role

At Bray, we’re looking for an Automation Assembly & Service Technician to join our U.S. Product Service team. In this hands-on role, you’ll support our sales team, distributors, and customers by providing technical assistance, managing returns, and servicing Bray valves, actuators, and control products. You'll play a key part in sustaining long-term customer relationships and ensuring operational excellence in the field.

This role is based in Ontario, CA, with occasional travel (up to 15%) to customer sites across the U.S.

What You’ll Do

• Provide technical support to customers, distributors, and internal teams regarding Bray products
• Troubleshoot, evaluate, and perform field repairs on valves, actuators, and control equipment
• Process Return Material Authorizations (RMAs) and product evaluations
• Collaborate with the Warranty and Application Engineering teams
• Use a forklift and basic tools for repair tasks
• Travel to customer sites as needed for service calls (15% travel expected)

What You Bring

• High School diploma or equivalent (required)
• U.S. work authorization (required)
• Experience working with valves, actuators, and control systems
• Hands-on technical skills in a manufacturing or industrial environment
• Familiarity with MS Office (Excel, Word)
• Strong oral and written communication skills
• Ability to work independently and as part of a team
• Physically able to lift up to 50 lbs. and climb as needed (per OSHA)
• Valid driver’s license

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
  • Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.