Field Service Technician

Barry-Wehmiller Companies Inc.; Northern (KY); Hybrid; USD 83,000 - 110,000; Full time

Job summary

Barry-Wehmiller Companies Inc. seeks an experienced field engineer to install, troubleshoot, train, and commission proprietary wrapping and palletizing systems across customer sites.

The role requires up to 85% travel, including international work in Europe and Serbia, with remote work options from the continental United States. Candidates must have strong PLC experience and a background in industrial machinery.

Qualifications

• High school diploma or foreign degree equivalent with 8 years of relevant experience.
• 8 years installing, troubleshooting, and training customers on proprietary equipment.
• 8 years reading assembly drawings, wiring diagrams, manuals to install/upgrade.
• 8 years performing routine or emergency mechanical/electrical service and root-cause analysis.
• 5 years setting up and operating machinery and training operators.
• 5 years working with machine process control using PLCs (Giddings & Lewis, Rockwell, Siemens).
• Fluency in Serbian for translating training documents and liaising with Serbia teams.

Responsibilities

• Install proprietary wrapping and palletizing equipment and troubleshoot in production facilities.
• Lead training sessions for technicians and engineers on the equipment.
• Perform startup and commissioning of new equipment, including diagnostics.
• Service newly installed equipment including maintenance, troubleshooting, and calibration.
• Travel up to 85% domestically and internationally to Europe and Serbia to test and install equipment.

Skills

Serbian language fluency

Travel willingness

Technical training ability

Education

High School Diploma or foreign degree equivalent

Tools

Giddings & Lewis PLC

Rockwell PLC

Siemens PLC

Job description

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

• Install proprietary wrapping and palletizing equipment, including troubleshooting and maintenance of the equipment within customer's existing manufacturing and production facilities.
• Conduct training classes for peer technicians and onsite for customers with newly installed equipment.
• Perform machine testing on proprietary wrapping and palletizing equipment and components within the company’s facility and at the customers' manufacturing facilities.
• Service newly installed proprietary wrapping and palletizing equipment, including routine maintenance and servicing, troubleshooting potential malfunctions and calibration of this highly complex machinery.
• Perform initial startup and commission of newly installed equipment, including the equipment brands Prima, Casepacker, Stella, Maxima, Forza, Unica, Fama, Dinamica, Ultima and the company’s palletizing systems, within existing production lines, including initial diagnostics to enure optimal functionality.
• Lead training sessions for company technicians and engineers on proprietary wrapping and palletizing equipment and technologies, including developing internal training documents and train the end users at customers’ locations on newly installed equipment and technologies, including safe operating procedures and maintenance routines.
• Position allows for telecommuting from anywhere in the continental U.S. Position requires up to 85% domestic and international travel to Europe, to visit customer facilities to test, install, start-up, demonstrate, and train customers on the operation and maintenance of BW Converting equipment and to liaise with counterparts/facilities in Serbia.

Required Education and Experience:

• Position requires a High School Diploma (or foreign degree equivalent) and 8 years of experience.
• Must have: 8 years of experience installing, troubleshooting and training customer’s employees in the safe and efficient operation of a proprietary equipment after installation for use in the paper products industry.
• 8 years of experience working from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to install new machines and upgrades.
• 8 years of experience performing routine and/or emergency breakdown mechanical/electrical service on company equipment; including determining root cause of issues and preparing report of findings and solutions to problem.
• 5 years of experience setting up and operating machinery to produce customer’s product, instructing operators in the set-up and operating procedures, and providing technical answers to customer’s questions and business needs.
• 5 years of experience working in machine process control, including specifically Giddings & Lewis, Rockwell, and/or Siemens PLC machinery and tools.
• Must be fluent in the Serbian language to assist in translating training documents & SOP’s, & liaise w/ counterparts in Serbia for technical machine maintenance & troubleshooting using Serbian language technical manuals for complex large-scale machinery produced in Serbia & installed at U.S. sites.

Compensation:

The approximate pay range for this position is $82,867–$110,000 annually.

We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company: Paper Converting Machine Company Throughout Barry-Wehmiller, we hold ourselves to a unique measure of success: by the way we touch the lives of people. It’s that vision that drives us in creating world-class experiences and solutions for our customers and unites us around our common goal—to use the power of our business to build a better world.