Field Service Technician

KITCO Fiber Optics; Norfolk (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company match

Generous paid time off (PTO)

Job summary

KITCO Fiber Optics in Norfolk, VA is looking for skilled Field Services Technicians to join the Technical Services team. The role involves termination, testing, and troubleshooting of fiber optic systems across various shipboard applications.

Ideal candidates should have practical experience, be able to obtain a SECRET clearance, and be comfortable working in challenging environments. Benefits include medical insurance, retirement plans, and generous PTO.

Qualifications

• 3–5 years of practical shipboard experience preferred.
• Ability to obtain and maintain a U.S. Department of Defense SECRET clearance.
• Must pass drug screening, physical exam, and background check.

Responsibilities

• Terminate, test, and troubleshoot fiber optic cable assemblies.
• Install and remove blown optical fiber systems.
• Document test and inspection results according to customer requirements.

Skills

Ability to troubleshoot and repair cable assemblies

Proficiency with optical test equipment

Strong documentation skills

Education

High school diploma or GED

Tools

Optical test equipment

Technical drawings

Job description

KITCO Fiber Optics, Inc. is part of Marmon Holdings, a Berkshire Hathaway company, and is a leading provider of fiber optic termination products and consulting services to the military and commercial communications industry. We specialize in the design and fabrication of fiber optic tools, tool kits, and custom cable assemblies, as well as private‑label kits for major connector manufacturers.

Position Summary

KITCO Fiber Optics is seeking skilled and motivated Field Services Technicians to join our Technical Services team in Norfolk, VA. In this role, you will perform fiber optic termination, testing, troubleshooting, blown‑fiber installation/removal, and splicing support across a variety of shipboard systems and vessel classes.

Key Responsibilities

• Terminate, test, and troubleshoot fiber optic cable assemblies
• Install and remove blown optical fiber systems
• Perform splicing and support tasks on shipboard fiber optic networks
• Read and interpret technical drawings, wiring diagrams, and work item instructions
• Operate optical test equipment to verify cable performance
• Document test and inspection results in accordance with customer requirements
• Maintain and calibrate termination and test equipment
• Work in shipboard environments including confined spaces, heights, and varying temperatures
• Travel domestically and internationally as needed
• Perform other duties and tasks as assigned to support business

Basic Qualifications

• High school diploma, GED, or industrial school certificate preferred
• Ability to obtain and maintain a U.S. Department of Defense SECRET clearance
• Must pass drug screening, physical exam, and background check for access to Navy installations
• Must be able to obtain and maintain a valid U.S. passport
• Willingness to travel, including overseas assignments
• Must be available to work overtime as needed, including evenings, weekends, and holidays, based on business demands
• Must be available for on‑call emergency tasks

Preferred Qualifications

• 3–5 years of practical shipboard experience
• Background in electronics or fiber optics (Navy IC/ET/AT/EM rates or trade school graduate)
• NAVSEA fiber optic certification or ability to quickly certify per Navy Standard Item 009‑73 and MIL‑STD‑2042
• Experience installing, terminating, and inspecting fiber optic cable assemblies onboard U.S. Navy ships
• Proficiency with optical test equipment and interpreting customer wiring lists
• Ability to troubleshoot and repair cable assemblies to meet military standards
• Strong documentation skills for maintaining inspection and test records

Physical Requirements

• Ability to walk, stand, sit, bend, stretch, reach, squat, and twist for extended periods
• Capable of lifting, carrying, and transporting equipment and boxes weighing 30 lbs or more
• Comfortable working on ladders, in confined spaces, and aboard ships in industrial environments
• Must be able to work in conditions involving heat, humidity, noise, and exposure to dust or dirt
• Able to work aloft or over the sides of vessels when required

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off (PTO) and paid holidays
• Short‑term and long‑term disability coverage (STD/LTD)
• Life insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee discounts
• And more

Employment is at will and may be terminated by either party at any time, with or without cause or notice.

KITCO Fiber Optics is an Equal Opportunity Employer and federal contractor committed to affirmative action and nondiscrimination in employment for all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.