Field Service Technician

MPW Industrial Services, Inc.; New Castle (DE); Hybrid; USD 48,000 - 72,000; Full time

Job summary

MPW Industrial Services, Inc. is seeking a Field Service Technician to support water purification operations across multiple customer sites.

You will maintain equipment performance, ensure water quality, and deliver responsive on-site technical service in a fast-paced industrial environment. The role requires traveling to customer sites, performing routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems.

Qualifications

• Mechanical and technical aptitude required.
• Ability to troubleshoot pumps, filtration units, and controls.
• Strong communication to explain system performance.
• Detail-oriented with safety and accurate reporting.

Responsibilities

• Travel to customer sites to maintain and service water purification systems.
• Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems.
• Calibrate and maintain testing and monitoring instruments for accurate performance.
• Troubleshoot system issues and implement corrective actions.
• Record daily site logs and complete PC-based service reports.
• Work with PLC controls and assist with repairs to instrumentation and control panels.
• Provide technical liaison to customers and ensure satisfaction.
• Maintain inventory of spare parts, reagents, and sampling supplies; assist at regeneration facilities as needed.

Skills

Mechanical aptitude

Technical troubleshooting

Customer communication

Safety compliance reporting

Education

High school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance

Job description

# Field Service TechnicianNew Castle, DE## Job Description#INDIWWe’re looking for a dependable **Field Service Technician** to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment.**What You’ll Bring*** Strong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the field* Self-directed work style with the ability to manage time, travel, and priorities across multiple active job sites* Clear communication skills to interact with customers, explain system performance, and document service activity* Detail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditions**What You’ll Do*** Travel to customer sites to maintain and service water purification systems* Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems* Conduct water quality testing using monitoring equipment to ensure compliance with established standards* Calibrate and maintain testing and monitoring instruments for accurate performance* Troubleshoot system issues and implement corrective actions to restore proper operation* Assemble and maintain hoses, piping systems, and related components at project sites* Handle, transfer, and manage chemical inventory including drums and treatment solutions* Perform filter backwashing, media replacement, and membrane cleaning or replacement* Collect, label, and ship water samples to designated laboratories for analysis* Maintain daily logs tracking system performance, test results, and maintenance activities* Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions* Work with PLC controls and assist with repairs to instrumentation and control panels* Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction* Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations* Support multiple locations as needed and assist at regeneration facilities when required* Communicate regularly with the Regional Field Service Manager regarding site status and needs* Track and submit mileage, travel, and expense reports accurately and on time**What You’ll Need*** High school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferred