Field Service Technician

Crown Equipment Corporation; Madison Heights (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health/Dental/Vision Plan

401K Retirement Savings Plan

Paid Parental Leave

Tuition Reimbursement

Career Advancement Opportunities

Company Vehicle for Field ServiceTechn

Job summary

Crown Equipment Corporation in Madison Heights, MI is seeking a Field Service Technician to troubleshoot, diagnose, and repair lift trucks for customers. The role requires maintaining service van inventory and completing administrative paperwork after each job.

You will join a team that values hands-on mechanical and electrical aptitude and safety in operations, with opportunities for career advancement and a strong benefits package.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license and ability to safely operate lift trucks.

Responsibilities

• Troubleshoot, diagnose and repair Crown and other lift trucks.
• Perform planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Troubleshooting

Lift trucks operation

Customer service

Education

High school diploma or equivalent

Job description

Field Service Technician

Location:

Madison Heights, MI, US, 48071

Company Description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

Crown also offers Service Technicians:

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• 40 Hours Per Week plus Overtime
• Uniforms
• Specialty Tools
• Primarily 1st Shift
• Career Advancement Opportunities

EOE Veterans/Disabilities