Field Service Technician

EV.Careers; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Benefits with cost assistance

Vision

Dental

Life Insurance paid by employer

Disability

Flexible Spending Accounts (FSA/HSA)

PTO (minimum 16 days)

Company holidays

Job summary

EV.Careers is seeking an experienced Field Service Technician based in Los Angeles, CA to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with extensive travel and customer interaction.

The ideal candidate will have a technical background, experience in the EV industry, and strong customer service skills. Benefits include comprehensive medical, vision, and dental coverage, along with PTO and company holidays.

Qualifications

• 2+ years support role in eMobility/EV charging industry.
• Basic software and diagnostic skills.
• Full stack IT infrastructure knowledge.

Responsibilities

• Execute diagnostic, maintenance, and repair work on charging systems.
• Document repairs thoroughly and consistently.
• Coordinate service interventions within assigned territory.

Skills

Technical Background

Customer service orientation

Proficiency in MS Office

Education

Technical certification or experience in electrical engineering

Experience as electrician in low-voltage range

Job description

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands‑on technical work with customer interaction and requires extensive travel.

Key Role Details

• Position Type: Full-time, Travel
• Industry: Electric Vehicle Infrastructure
• Location: Los Angeles, CA
• Department: Service Operations

Key Responsibilities

• Execute diagnostic, maintenance, and repair work on charging systems
• Perform commissioning and periodic maintenance interventions
• Work independently and collaboratively to maximize repair efficiency
• Document repairs thoroughly and consistently
• Provide feedback to remote service and development teams
• Coordinate service interventions within assigned territory

Requirements

• Technical Background
• Technical certification or experience in electrical engineering
• Experience as electrician in low-voltage range (up to 1,000V)
• 2+ years support role in eMobility/EV charging industry
• Basic software and diagnostic skills
• Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
• Proficiency in MS Office (Windows, Excel, Word)
• Strong customer service orientation
• Professional communication abilities
• Experience working under time pressure
• Ability to manage urgent customer escalations
• Ability to lift 75lbs (components and units)
• Capable of repeated ladder climbing
• Able to stand/walk for extended periods
• Valid driver's license
• Valid passport
• Flexibility for overtime work
• Willingness for domestic and international travel
• Available for flexible hours

Benefits

• Medical Benefits with cost assistance.
• Vision
• Dental
• Life Insurance paid by employer
• Disability
• Flexible Spending Accounts (FSA/HSA)
• PTO (minimum 16 days)
• Company holidays