Field Service Technician

Blanchard Machinery; Longs (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits

401K and profit sharing

PTO and paid holidays

Uniforms provided

World-class CAT training

Supportive work environment

Opportunities for advancement

Job summary

Blanchard Machinery seeks a Field Service Technician to diagnose, troubleshoot, repair, and maintain CAT heavy equipment at customer sites. Strong problem solving, safety, and adaptability are essential as work occurs in varied conditions.

You will learn CAT systems, read electrical/hydraulic schematics, complete service reports, and deliver excellent customer service while representing the company professionally.

Qualifications

• High school diploma or equivalent required.
• 3+ years of heavy equipment experience required.
• Previous experience on CAT equipment is a plus.
• Must demonstrate knowledge of troubleshooting techniques and proper repair procedures.
• Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
• Possess advanced working knowledge of equipment operation and associated operating systems.
• Ability to operate lifting devices.
• Ability to use diagnostic equipment.
• Familiarization of electronic cables, connections, and sensors.
• Excellent interpersonal and written/oral communication skills are required.
• A demonstrated commitment to accuracy, organization and ability to prioritize tasks is required.
• Possess strong problem solving skills, have the ability to set and keep priorities and be able to handle stress associated with a fast paced environment and deadlines.

Responsibilities

• Maintain, troubleshoot, and repair of all types mechanical and hydraulic- and diesel-powered equipment, including engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, electrical systems, cabs and controls.
• Perform inspections and test equipment for proper operation.
• Install and/or repair new or reconditioned parts.
• Complete paperwork, including parts requisitions/returns, time-cards, and service reports.
• Utilize diagnostic equipment and systems to assist in repairs.
• Maintain service truck and all equipment on the service truck.
• Ensure total customer service through direct customer interactions.
• Represent Blanchard Machinery by consistently exhibiting a professional manner, arriving on time and communicating with the customer throughout the repair process.

Skills

Fast learner

Self-motivated

Independent worker

Troubleshooting

Interpersonal communication

Written/oral communication

Reading schematics

Diagnostic equipment

Problem solving

Customer service

Education

High school diploma

Tools

Diagnostic equipment

Job description

The Field Service Technician assumes a high level of responsibility early. Successful Field Service Technicians are fast learners, self-motivated and independent workers. They have the ability to work under pressure and the willingness to work in varying conditions. Field Service Technicians receive intensive training in troubleshooting, technical procedures, and safety.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are

• Competitive Pay.
• Benefits Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies
• Opportunities for advancement
• Maintain, troubleshoot, and repair of all types mechanical and hydraulic- and diesel-powered equipment, including; diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.
• Perform inspections and test equipment for proper operation.
• Install and/or repair new or reconditioned parts.
• Complete paperwork, including parts requisitions/returns, time-cards, and service reports.
• Utilize diagnostic equipment and systems to assist in repairs.Maintain service truck and all equipment on the service truck.
• Ensure total customer service through direct customer interactions.
• Represent Blanchard Machinery by consistently exhibiting a professional manner, arriving on time and communicating with the customer throughout the repair process.
• High school diploma or equivalent required.
• 3+ years of heavy equipment experience required.
• Previous experience on CAT equipment is a plus.
• Must demonstrate knowledge of troubleshooting techniques and proper repair procedures.
• Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
• Possess advanced working knowledge of equipment operation and associated operating systems.
• Ability to operate lifting devices.
• Ability to use diagnostic equipment.
• Familiarization of electronic cables, connections, and sensors.
• Excellent interpersonal and written/oral communication skills are required.
• A demonstrated commitment to accuracy, organization and ability to prioritize tasks is required.
• Possess strong problem solving skills, have the ability to set and keep priorities and be able to handle stress associated with a fast paced environment and deadlines.

Working Conditions

• The physical environment requires the employee to work both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions.
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Physical use of a broad variety of tools and machines in order to maintain, troubleshoot and repair equipment.
• Must be able to lift varied weight.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computer and other forms of technology to complete job responsibilities.