Field Service Technician

Crown Equipment Corporation; Long Beach (CA); On-site; USD 4,656,000 - 5,070,000; Full time

Benefits offered by this job

Competitive wages

Health/Dental/Vision/Prescription Drug

401K Retirement Savings

Tuition Reimbursement

Paid Holidays

Paid Vacation

Birthday Pay

Company Vehicle

Tool Insurance

Job summary

Crown Equipment Corporation is seeking knowledgeable, customer-focused service technicians to join our team in the United States. You will troubleshoot, diagnose, and repair Crown and other lift trucks, perform planned maintenance, and maintain a service van and its inventory.

Minimum qualifications include less than 2 years of related experience, a high school diploma or equivalent, and a valid driver\'s license.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.
• Technical degree or welding experience is preferred.
• Familiar with testing equipment and various hand tools.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Mechanical aptitude

Electrical aptitude

Reading schematics

Reading service manuals

Customer care

Written/verbal communication

Education

High school diploma or equivalent

Technical degree

Tools

Testing equipment

Hand tools

Electrical tools

Air tools

Torch

Arc welder

Job description

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Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:

• Competitive Wages. The anticipated starting pay range for the position is $33.80 to $36.80 but is commensurate with skills and related experience,
• Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
• Health Savings Accounts and Flexible Spending Accounts,
• 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
• Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
• 9 Paid Holidays,
• Paid Vacation accrued at a rate based on length of service and position,
• Birthday Pay for Non-Exempt employees,
• Tuition Reimbursement up to $5,250 per calendar year,
• and much more.

Crown also offers Service Technicians:

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• Uniforms
• Specialty Tools
• Primarily 1st Shift

EOE Veterans/Disabilities

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including California AB-1008 “Ban the Box”, San Francisco’s Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Job Segment: Maintenance, Electrical, Welding, Field Service, Manufacturing, Engineering, Customer Service