Field Service Technician

Haarslev; Lenexa (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

International team

Open culture

Job summary

Haarslev is seeking a Field Service Technician to join our After Sales North America team. You will perform onsite equipment repair, assembly, and installation, collaborating with customers to ensure optimal system performance.

Travel up to 65% is required as you support customers across the region, reading technical manuals and drawings, and using basic hand tools and equipment safely. This role offers growth within a global, environmentally focused company.

Qualifications

• High school diploma or GED required or preferred.
• Candidate must be safety conscious and self-motivated.
• Ability to read technical manuals and drawings with part lists.

Responsibilities

• Provide onsite equipment repair, assembly and installation.
• Diagnose and troubleshoot process or equipment problems with customers.
• Perform inspections (gearboxes, bearings, leaks, etc.).
• Load and drive service truck with or without a trailer.

Skills

Safety-conscious

Mechanical aptitude

Communication skills

Teamwork

Self-starter

Reading manuals

Willingness to travel

Lift 50-80 lbs

Education

High school diploma or GED

Tools

Hand tools

Forklift operation

Heavy equipment operation

Job description

Haarslev is an innovative company that provides powerful processing solutions engineered to benefit the global environment. We apply many different technologies to help and enable our customers to create a cleaner, greener and more sustainable future. As part of this remarkable journey, we are looking for a Field Service Technician.

The job

The Field Service Technician is an integral team of our customer service group and will assure that our customers experience great service. You will be working with the Haarslev team and our customers to provide onsite equipment repair, assembly and installation for our customers.

You will report to the Service Manager and be a part of the After Sales team in North America.

Tasks and responsibilities

• Provide hands on equipment repair, assembly, and installation
  
• Communicate with customers to diagnose and trouble shoot process or equipment problems
• Perform equipment inspections (sonic thickness testing, gearbox and bearing inspections, identify leaks and normal water, etc.)
• Load and drive service truck with and without a trailer

What we want from you

Requirements

• High school diploma or GED preferred
  
• Must be safety conscious, and a self-starter with the ability to follow directions.
• Ability to adhere and follow safe work guidelines.
• Must have strong mechanical ability or aptitude and experience using basic hand tools.
• Experience with rendering equipment/machineryis a plus.
• Ability to work individually or with a team.
• You will be part of a service response team and must be able and willing to travel. At times with short notice.
• Must be comfortable reading and understand technical manuals and drawings with part lists.
• Must be able to lift 50-80lbs
• Must have good communication skills
• Basic forklift or other heavy equipment operating skills or the desire to be certified.
• Basic knowledge of machine shop equipment, automotive and/or equipment repairing, pipe fitting or plumbing, electrical and hydraulics preferred.
• Basic computer skills for emailing and making job reports preferred.
• Electrical and controls experience is a plus.
• Must have a valid driver’s license with a clean driving record and ability to acquire US Passport
• Travel required up to 65%

Haarslev provides benefits that include

• An exceptional pathway for professional and personal growth and development
• Being a part of a skilled, international team working towards a better tomorrow
• An open, supportive company culture

The recruitment process

The application process consists of a short call with HR, followed by an interview with the hiring manager.