Field Service Technician

Thermon; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with Company Match

Paid Time Off

Disability Insurance

Life Insurance

Job summary

Vapor Power International, LLC, a Thermon subsidiary, seeks a full-time Boiler Field Service & Start-up Technician. Based in the Knoxville region, you will travel extensively to service Vapor Power steam generators and thermal fluid heaters at customer sites worldwide.

The role requires strong PLC/HMI expertise, electrical/mechanical troubleshooting, and field-start capabilities. Travel is heavy (80–90%), with air/drive as needed.

Qualifications

• Experience writing/loading/editing PLC/HMI programs, preferably RS Logix500.
• 3+ years working with PLC and HMI devices.
• Experience with Siemens and Allen Bradley controllers.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read electrical and piping diagrams.
• Experience servicing boilers, burners and steam equipment.
• Comfort using hand tools, test meters, and a combustion analyzer.

Responsibilities

• Perform new unit start-ups at customer locations, nationwide and worldwide.
• Assist customers and service technicians with troubleshooting of controls and circuits.
• Provide field service to customers at their locations on Vapor Power steam generators and thermal fluid heaters.
• Conduct burner combustion and operation testing on production units at the factory prior to shipping.
• Provide phone support to customers when assistance is needed.
• Complete weekly trip reports and communicate necessary fixes.
• Write technical documents and descriptions of electrical circuits and operating instructions.

Skills

PLC programming

HMI devices

Troubleshooting

Electrical skills

Mechanical skills

Read wiring diagrams

Education

B.S. in Engineering Technology

A.S. Engineering Technology

Equivalent military hydraulics/pneumatics training

Tools

Test meters

Combustion analyzer

Job description

Vapor Power International (subsidiary of Thermon) is seeking a full-time, Boiler Field Service & Start-up Technician. The position can be based in the regions of one of our plants. We are a manufacturer of premium quality Steam Generators and Thermal Fluid Heaters for facility, industrial, and marine processes.

We will train the right candidate who is already proficient in the troubleshooting of electrical and mechanical devices. The ideal candidate will have experience with and enjoy working with PLC and HMI devices, but will also be comfortable using hand tools, test meters, and a combustion analyzer to set the fuel/air ratio of fired burners. The candidate will currently or recently be working in the field at customer sites. Customer environments vary and include small and large boiler rooms, ship engine rooms, test labs, process plants, power plants, hospital boiler rooms, etc.

The position requires extensive travel; approximately 80% - 90% overall, U.S. 70% and overseas 20% or less. Generally, field trips last less than 5 days and we try most times to be completed during the work week. Travel by air or driving as required based on distance. Company credit card, tools, test instruments, and laptop will be issued.

Responsibilities:

• Perform new unit start-ups at customer locations, nationwide and worldwide, on Vapor Power steam generators and thermal fluid heaters.
• Assist customers and service technicians with troubleshooting of controls and circuits.
• Provide field service to customers at their locations on Vapor Power steam generators and thermal fluid heaters.
• Conduct burner combustion and operation testing on production units at the factory prior to shipping.
• Provide phone support to customers when assistance is needed.
• Complete weekly trip reports and send email or phone calls as needed to determine how to fix customer issues. Good communication skills, both written and verbal, are required.
• Write technical documents and descriptions of the operation of electrical circuits. These include electrical system descriptions and operating instructions to be used in instruction manuals provided to customers.

Experience and Skills Required:

• Experience with writing, loading, editing, and troubleshooting programs for PLC controllers and HMI devices, preferably using RS Logix500.
• 3 years working with PLC and HMI devices preferred.
• Experience with Siemens and Allen Bradley controllers is preferred.
• Must have excellent electrical and mechanical trouble-shooting skills.
• 3 years' work experience in fields related to the required skills and preferred education.
• Must be able to read and follow electrical wiring diagrams and piping diagrams.
• Experience with hydraulic and pneumatic systems and devices.
• Experience servicing boilers, burners and steam generating equipment is helpful.
• Must be comfortable using hand tools, test meters, and a combustion analyzer to set the fuel/air ratio of fired burners. HVAC background helpful.

Preferred Education (either or both):

• B. S. Degree or A. S. Degree in an Engineering Technology field is a plus.
• Equivalent/related military training focusing on servicing hydraulic and pneumatic systems and devices, combined with electrical troubleshooting will be considered.

Physical Requirements:

• Prolonged periods of standing or walking.
• Must be able to lift up to 50 pounds at times.
• Must be able to access and navigate all areas in the facility and access all machinery.
• Medical, Dental, and Vision.
• Short-Term Disability, Long-Term Disability, and Life Insurance.
• 401k with Company Match.
• Paid Time Off.

Equal Opportunity Statement:

Vapor Power International, LLC and VPI Precision Boilers, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.