Field Service Technician

Frontmatec; Kansas City (MO); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) Options

Gym membership program

Paid time off and holidays

Per Diem

Mileage reimbursement

Tools and PPE

Job summary

Frontmatec is seeking an experienced Service Technician for our Kansas City, MO team. You will diagnose, repair, and maintain PLC-driven equipment in a food processing environment, while supporting installation and upgrades at customer sites.

You will read schematics, communicate with customers and internal teams, and complete detailed service reports. The role requires self-management and travel as needed, with competitive hourly wages and benefits.

Qualifications

• Proven ability to diagnose and repair PLC-controlled equipment.
• Ability to read electrical and pneumatic schematics and manuals.
• Strong customer-facing communication and onsite problem solving.

Responsibilities

• Provide emergency and scheduled maintenance repairs at customer sites.
• Assist installation and commissioning of new equipment and upgrades.
• Read and interpret manuals and schematics for maintenance work.
• Prepare comprehensive service reports after completion of jobs.
• Comply with health and safety programs and company policies.
• Maintain data accuracy in reports and logs.

Skills

PLC troubleshooting

Electrical schematics

Field service

Customer communication

Education

Technical degree or equivalent

Tools

PLC systems

Electrical schematics

Field service tools

Job description

About The Job

Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then Frontmatec is the place for you.

About The Job

Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then Frontmatec is the place for you. We are currently looking for an experienced Service Technician to join our growing team in Kansas City, MO. The incumbent will always be an Ambassador of Frontmatec while providing technical service expertise to internal and external customers. The Field Service Technician will diagnose, troubleshoot, repair, and maintain PLC-controlled equipment, conveyor systems, and mechanical machines in a food processing environment.

Key Responsibilities

• Provide emergency/unscheduled and scheduled maintenance repairs of equipment at customer facilities.
• Assist installation & commissioning of new equipment as well as upgrades on existing installations.
• Read and interpret equipment manuals, electrical and pneumatic schematics in order to perform required maintenance and service.
• Execute service and maintenance orders/jobs in a timely and efficient manner.
• Provide accurate and sufficiently detailed data in comprehensive reports after completion of installation and/or service jobs.
• Comply with all company and client health and safety programs.
• Participate actively in the development of customer relations.
• Effectively communicate with customers, sales teams and partners to ensure that customer needs and demands are understood and are met.
• Provide feedback to After Sales Teams regarding customer needs and demands to secure global implementation.
• Complete weekly expenses and hours report.
• Support and work with the company ́s Engineering department on the development of new products.
• Support and work with the company’s Engineering, Production, and QA departments to secure product quality.
• When needed participate in the development of the company’s training programs.
• Self-managed, responsible for booking travel and accommodations.

What We Offer

• Competitive hourly wage with overtime
• Medical, Dental, Vision, STD/LTD Company contribution towards your benefits
• 401(k) Options
• Peerfit Gym membership program
• Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases
• Per Diem
• Mileage reimbursement
• Uniforms and PPE
• Tools

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.