Field Service Technician

Aditi Consulting; Illinois; On-site; USD 36,000 - 39,000; Full time

Job summary

Aditi Consulting is seeking a skilled field technician to support FTNA systems in mass transit projects. You will thoroughly understand and apply the manufacturer’s procedures, represent the company in front of railcar builders, and assist troubleshooting for the FTNA systems at transit authorities’ locations and at railcar assembly plants as required.

This role requires 5+ years as a technician, electrical and mechanical training, and strong PC skills including MS Excel.

Qualifications

• Minimum 5 years as a technician or equivalent.
• Experience in mass transit or rail is valuable.
• Electrical and mechanical systems training.
• Strong PC/laptop skills; MS Excel knowledge.
• High School diploma; technical certifications are a plus.

Responsibilities

• Understand and apply the manufacturer’s procedures.
• Represent the company in front of the railcar builder.
• Troubleshoot FTNA systems for railcar projects as required.
• Support commissioning and warranty phases at transit authorities and plants.
• Troubleshoot mechanical and electrical problems on FTNA systems.
• Confirm problems identified by the railcar builder.

Skills

Troubleshooting with laptop

Mechanical aptitude

Mass transit/rail experience

Education

High School diploma

Technical certifications

Tools

MS Excel

PCs / laptops

Job description

• Be sure to thoroughly understand and be able to apply the manufacturer’s procedures and guidelines
• Be company’s representative in front of the railcar builder
• Assist the railcar builder (and occasionally the transit authority) troubleshooting the FTNA systems (as per contractual agreements between FTNA and the customer) - on an as-required basis
• Assist the railcar builder during the car commissioning and warranty phases of the project by providing support for the FTNA systems at the transit authority’s location and at the railcar assembly plant in other locations as required
• Troubleshoot both mechanical and electrical problems on the FTNA systems
• Confirm the problem identified by the railcar builder

Payrate

$26.00 - $28.00/hr

Responsibilities

• Be sure to thoroughly understand and be able to apply the manufacturer’s procedures and guidelines
• Be company’s representative in front of the railcar builder
• Assist the railcar builder (and occasionally the transit authority) troubleshooting the FTNA systems (as per contractual agreements between FTNA and the customer) - on an as-required basis
• Assist the railcar builder during the car commissioning and warranty phases of the project by providing support for the FTNA systems at the transit authority’s location and at the railcar assembly plant in other locations as required
• Troubleshoot both mechanical and electrical problems on the FTNA systems
• Confirm the problem identified by the railcar builder

Qualifications

• At least 5 years of working as a technician or equivalent; Experience in Mass Transit or Rail is of value
• Technical training in both electrical & mechanical systems;
• Knowledge of the rail industry is an asset; Strong knowledge of PCs / laptops; Strong knowledge of MS Excel
• High School diploma; Technical certification(s) are an asset

Skills

• Ability to troubleshoot using the laptop as a tool
• Ability to perform software downloads;
• Strong mechanical aptitudes

Pay Transparency

The typical base pay for this role across the U.S. is: $26.00 - $28.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.