Field Service Technician - Philadelphia

A-Gas in the Americas; Hatfield Township (PA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid holidays

401(k) plan

Tuition reimbursement program

Job summary

A-Gas in the Americas, located in Hatfield Township, PA, is seeking a Field Service Technician. The position offers a starting pay of $24 per hour based on experience and a comprehensive benefits package including medical, dental, and vision coverage.

Responsibilities include driving to job sites, providing exceptional service, and ensuring compliance with safety standards. Candidates should have a high school diploma or GED, with 1-3 years of mechanical experience preferred.

Qualifications

• 1-3 years of related industry or mechanical experience preferred.
• Ability to adhere to all safety procedures is a must.
• Flexibility in working hours; overtime may be required.

Responsibilities

• Drive company truck to designated work sites for services.
• Provide customer support and identify service opportunities.
• Submit daily work orders and expense reports.

Skills

Customer service

Mechanical experience

Technical knowledge

Communication skills

Education

High school diploma or GED

Job description

Who We Are

A-Gas is a world leader in the supply and lifecycle management of refrigerants, clean agent fire suppressants, specialty chemicals, and associated products and services. For over 30 years, we have captured refrigerant gas for future re-use or safe destruction, preventing its harmful release into the atmosphere. Our products and services help customers worldwide to move to more environmentally friendly products and processes. For more information, visit agas.com/us.

Job Purpose

Field Service Technicians are the primary service leaders for all A‑Gas Rapid Recovery customers within a specific geographic area. They are responsible for job site services, preventative maintenance of equipment, refrigerant cylinder consolidation, and customer interactions. Projects can vary in size, ranging from single residential split systems to large chilling systems that operate with tens of thousands of pounds of refrigerant, as well as projects involving thousands of units.

Key Responsibilities

• Drive company truck to designated work sites daily to carry out reclamation and recovery services for refrigerant and other specialty gases as needed.
• Provide exceptional service and customer support to all clients.
• Identify additional opportunities for service, gas buy‑back, and refrigerant spot buy sales to meet or exceed territory targets.
• Submit daily work orders and weekly expense reports promptly.
• Take proper care of your assigned vehicle by keeping it clean, in good condition, and maintaining it according to the vehicle manual.
• Operate electric pallet jack as needed.
• Work safely and ensure you and others adhere to safety standards.
• Participate in DOT random drug testing program.
• Perform any other duties as assigned.

Experience, Knowledge, and Qualifications

• A high school diploma or GED is required.
• 1‑3 years of related industry or mechanical experience is preferable.
• Flexibility in working hours; overtime may be required.
• Technical knowledge and ability to adhere to all safety procedures is a must.
• Computer skills are required, including the ability to type and utilize current technology.
• Strong written and verbal communication skills, with the ability to interact professionally with internal and external customers.

Licensing and Medical Requirements

• Must have a state‑issued driver’s license and be at least 21 years old with a clean driving record.
• EPA Universal Certification is preferred, or ability to obtain certification within 14 days of employment.
• Must possess, at minimum, a non‑CDL medical card or valid Class C CDL with a HazMat Endorsement.

Physical Demands

• This role requires the ability to work outside in various weather conditions.
• A substantial amount of time will be spent driving in the truck.
• The employee must regularly stand, sit, walk, use hands for various tasks, reach, stoop, kneel, crouch, crawl, and communicate effectively.
• This position demands heavy physical work, including occasionally exerting over 100 pounds of force (possibly up to 350 pounds), or frequently exerting over 75 pounds of force, or constantly exerting over 50 pounds of force to move or lift objects.

Benefits

This position starts at $24 per hour, depending on experience.

A‑Gas provides a generous benefits package that includes medical, dental, and vision coverage, paid holidays, and paid time off (PTO). Employees also benefit from a 401(k) plan, company‑paid short‑term and long‑term disability, life insurance, opportunities for training initiatives, professional certifications, and a tuition reimbursement program.

Equal Opportunity Employer

A‑Gas is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.