Field Service Technician

Tri-Lift Industries, Inc.; Garner (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation and PTO

Extensive hands-on training

Company vehicle and gas card

Uniforms

Tablet and laptop

401(k) with 4% match

Medical, dental and vision insurance

Company paid short and long-term-disb

Company paid life insurance

Job summary

Tri-Lift Industries, Inc. is hiring for a field service technician to diagnose, repair, and maintain forklifts and related equipment. You will provide on-site service, document repairs, and maintain tools and inventory.

A valid driver’s license and pre-employment drug test are required. We offer extensive hands-on training, competitive compensation, and a complete benefits package including medical, dental and life insurance, a 401(k) plan with matching, and a company vehicle and gas card.

Qualifications

• High school diploma or equivalent; 3+ years mechanical, electrical and hydraulic experience in forklift/equipment repair.
• Experience with electrical and hydraulic components is a plus.
• Ability to read service and training manuals and schematics; good communication skills.

Responsibilities

• Promote goodwill and accountability between company and customers with superior service.
• Diagnose and repair equipment problems and breakdowns; recommend actions.
• Perform scheduled maintenance and repairs; maintain and document service calls.
• Keep company equipment, van and inventory organized and secure.
• Provide required tools and ensure a safe work area.

Skills

Electrical repair

Hydraulic systems

Forklift repair

Customer communication

Education

High school diploma or equivalent

Tools

Power tools

Hydraulic jacks

Overhead cranes

Job description

Who Is Tri-Lift Industries?

Tri-Lift Industries, Inc. is a third generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia.

Who Is Tri-Lift Industries?

Tri-Lift Industries, Inc. is a third generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia. Our vision and mission is to be THE trusted long-term material handlings partner in the market by delivering proven industry leading products and services designed to enhance our customers business. We stand by our core values that provide passion, professionalism, integrity and team work. We are a large company still small enough to care. Tri-Lift Industries provides opportunities and offers continuous paid training, wages that are flexible and based on previous experience and training, a complete benefit package for employees and their families to include paid time off, medical, dental, life, short- and long-term disability, matching 401K Plan, uniform and if a road technician, a vehicle and gas card. Our technicians have a positive attitude, good organizational and communication skills and have their own tools. Candidate must pass a pre-employment drug test and have a valid and current driver’s license. Driving record will be reviewed by insurance company for eligibility for company vehicle.

Benefits Include

• Competitive Compensation and PTO
• Extensive Hands-On Training and Advancement Opportunities
• Company Uniforms
• Company Vehicle and Gas Card
• Tablet and Laptop
• 401(k) Plan that Matches 4%
• Medical, Dental and Vision Insurance
• Company Paid Short and Long-Term Disability
• Company Paid Life Insurance with Additional Purchase Options

Hourly Range: $26 - $35

Job Summary

• Promote an atmosphere of goodwill and accountability between the company and the customer. Act in a professional manner and provide a superior level of customer service.
• Expertly analyze and diagnose equipment problems and breakdowns. Recommend the correct service and repair actions to resolve equipment performance issues.
• Make appropriate equipment repairs or modifications.
• Efficiently perform scheduled equipment maintenance.
• Accurately and neatly document each service call and repair, providing the necessary paperwork.
• Maintain serviceability and accountability of all company equipment.
• Maintain the company service van in a clean, orderly and hazard free manner.
• Secure and maintain service and parts inventory in the company vehicle.
• Provide well maintained personal tools required to effectively perform equipment service duties.
• Responsible for keeping the work area clean and hazard free.
• Cooperatively performs additional duties when assigned by management.

Requirements

• Knowledge of Electrical and Industrial Battery Charger repair is a plus.
• High school Diploma or equivalent with three or more years of mechanical, electrical and hydraulic experience in the forklift or equipment repair industry.
• Effectively communicate with customers, co-workers and management.
• Ability to understand necessary service and training manuals and schematics
• Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes.

TYPICAL WORK SCHEDULE:

The typical work schedule is as follows. 8:00 AM to 4:30 PM