Field Service Technician

JetPay now NCR Payment Solutions; Evansville (IN); On-site; USD 26,174 - 28,695; Full time

Benefits offered by this job

Medical insurance available immediately

401K savings and retirement plan

Paid vacations and holidays

Company provided vehicle

Job summary

A leading payment solutions provider is hiring a Field Service Technician I in Indiana. This role involves installing, maintaining, and servicing electromechanical equipment, specifically self-checkout systems. Candidates must be at least 18 years old with a valid driver’s license and the ability to lift equipment. Benefits include medical insurance, a 401K plan, and a company vehicle. Flexible shift work is required, including weekends and holidays.

Qualifications

• Must be at least 18 years old and authorized to work in the US.
• Valid driver’s license and driving record required.
• Ability to carry and lift tools and equipment safely.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly.
• Service electromechanical equipment within the assigned territory.
• Conduct maintenance, repair, PM work, and system overhauls.

Skills

Mechanical aptitude

PC skills

Basic electronic skills

Tools

Small-scale scissor lifts

Job description

Position Summary & Key Areas of Responsibility

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech-savvy with a good mechanical aptitude and feel your skills are transferable? Can you help us to provide the best-in‑class service? Do you want to work with some of the largest retail customers in the industry?

Title: Field Service Technician I

Grade: 6

NCR Voyix is looking for Field Service Technicians!

Pay And Benefits

• Hourly Pay Range: $19.00 to $20.83, depending on location and experience levels.
• Overtime available at time and a half.
• Benefits: 7 paid holidays and 6 paid floating holidays.
• Paid vacation – up to 80 hours your first year.
• 401K savings and retirement plan.
• The company provided a business-use-only vehicle.
• Medical insurance available immediately.

NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it.

Utilize Your Skills To

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self‑checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications

• Local candidate to a specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving for several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small‑scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.