Field Service Technician

Crown; Elgin (IL); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company vehicle for field service

Tool insurance

Uniforms

Specialty tools

Award-winning service training

No flat rate

Primarily 1st Shift

Job summary

Crown Equipment Corporation is seeking a Service Technician to troubleshoot, diagnose and repair lift trucks at customer sites in the Elgin, IL area. You will perform planned maintenance and manage a service van and inventory to ensure timely service.

The role emphasizes safety, strong mechanical and electrical aptitude, and clear communication with customers as you complete service reports and collaborate with the Crown team.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license with clean driving record.

Responsibilities

• Troubleshoot, diagnose and repair Crown lift trucks and similar makes.
• Perform all planned maintenance on customer lift trucks.
• Maintain a service van and inventory.
• Process paperwork after job completion.

Skills

Electrical aptitude

Hydraulics

Reading schematics

Customer service

Welding experience

Education

High school diploma or equivalent

Tools

Test equipment

Hand tools

Torch

Arc welder

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Crown also offers Service Technicians:

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• Uniforms
• Specialty Tools
• Primarily 1st Shift

EOE Veterans/Disabilities

Job Segment: Maintenance, Electrical, Welding, Warehouse, Customer Service, Engineering