Field Service Technician

Sapphire Technologies group; Cypress (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid vacation

Comprehensive health benefits

401(k) retirement plan with company match

Job summary

Sapphire Technologies group is looking for a Field Service Technician in Cypress, California. The role involves commissioning and troubleshooting turboexpanders, power electronics, and magnetic bearing systems at customer sites. Candidates should have a minimum of 5 years of hands-on experience, possess strong technical communication skills, and be comfortable traveling approximately 50% of the time.

We offer a competitive benefits package, including health benefits and a 401(k) plan. Join us in a fast-paced manufacturing environment that values teamwork and reliability.

Qualifications

• Minimum of 5 years of hands-on experience in field service, test, or technical operational environment.
• Ability to read schematics, engineering drawings and technical data sheets.
• Strong technical communication required for customer support and training.

Responsibilities

• Troubleshoot problems in the field with engineering inputs and document results.
• Commission projects at customer facilities including installation support.
• Communicate with customer/stakeholders on field service and support matters.

Skills

Hands-on experience in field service

Basic understanding of motor components

Ability to read schematics

Ability to use diagnostic instrumentation

Strong technical communication skills

Job description

Field Service Technician

Cypress, United States | Posted on 06/01/2026

• Compensation Salary is commensurate with level of experience.
• City Cypress
• State/Province California
• Country United States

Job Description

Position Overview

We are seeking a technician who has the experience to support commissioning and on-site field service support. The job will require start up and troubleshooting of turboexpanders, power electronics, magnetic bearing systems and integrated systems for development and repeat projects.

Requirements

Key Responsibilities

• Understand operation of high precision motor, generator and turbo machinery equipment components and systems.
• Understand operation of power electronics and magnetic bearing systems.
• Understand and follow electrical, mechanical, and system drawings.
• Troubleshoot problems in the field with engineering inputs and document results.
• Commission projects at customer facilities including installation support, diagnosis, data collection and communication to internal teams.
• Communicate with customer/stakeholders on field service and support matters.
• Diagnose and support equipment at customer sites through phone, email or on-site support.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

The requirements listed below are representative of the knowledge, skill and ability required.

Skills, Experience, Education, and Abilities

• Minimum of 5 years of hands‑on experience in field service, test, or a technical operational environment.
• Basic understanding of motor, generator, power electronics and magnetic bearing components.
• Ability to read schematics, engineering drawings and technical data sheets.
• Ability to use data acquisition and diagnostic instrumentation.
• High degree of independent judgment with minimal supervisory guidance.
• Strong technical communication required for customer support and training.

Nice to Haves

• Hands‑on experience with rotating machinery and variable frequency drives.
• System integration experience with electro‑mechanical systems.
• Experience with RS-232/485 communication and MODBUS protocols.
• Experience with AC-DC conversion equipment and motor drives.
• Experience with customer service in a turbomachinery company.
• Experience with customer service in a clean energy company.
• Experience working in a small to mid‑size company where individual efforts are impactful.

Physical Demands

Candidate must be comfortable with travel approximately 50% of the time, up to 70% during periods of heavy off‑site support. Employee must occasionally lift and/or move up to 50 pounds.

We offer a competitive benefits package designed to support the health, well‑being, and financial security of our employees. Eligible team members receive paid vacation, paid sick time, comprehensive health benefits, and participation in a 401(k) retirement plan with company match. This role is based in a fast‑paced manufacturing environment where teamwork, reliability, safety, and attention to detail are essential to success.

The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned, by their supervisor. Management reserves the right to change, rescind, add or delete the duties and responsibilities of positions within this job classification at any time.

Sapphire Technologies is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or veteran status. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation and benefits and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.