Field Service Technician

dormakaba; Charlotte (NC); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis.

401k Matching

Tuition Reimbursement

Career growth and development

Job summary

dormakaba is seeking a Field Service Technician based in Knoxville, TN. The Field Service Technician installs and services automatic doors, equipment, and control devices, and performs preventive maintenance on related systems.

Responsibilities include troubleshooting, data documentation, and coordination with sales and service teams. Expect travel within the assigned territory, occasional overnight assignments, and a pre-employment drug test as part of our safety standards.

Qualifications

• Valid driver's license required.
• Physical ability to lift 50 pounds and perform tasks requiring standing, stooping, crawling, twisting, bending, pushing, pulling, climbing and working overhead.
• Ability to use a variety of hand and power tools for installation, maintenance and repair work.

Responsibilities

• Install, service, troubleshoot, and install automatic sliding door systems at customer sites.
• Communicate with sales and service management about customer needs and sales opportunities.
• Maintain accurate project and service data through timely documentation and data entry.
• Travel to customer sites within the assigned territory, with day trips up to 4 hours one way and occasional overnight travel up to one week with per diem.

Skills

Driver's license

Physical ability

Hand tools

Education

AAADM certification

Job description

Position Overview

dormakaba is seeking a Field Service Technician based in Knoxville, TN. The Field Service Technician is responsible for the installation and service of various doors, equipment, and control devices. This position will also perform preventative maintenance on automatic doors and related equipment.

HIRING SALARY RANGE: Base Salary $22/hr. - $32/hr. (Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.) Please visit our career site for more information on benefits.

Please note: This position is subject to pre-employment drug testing. A positive result for any substance on our panel — including marijuana — will disqualify applicants, regardless of state or local laws. dormakaba is a state and federal contractor.

What you will do

• Perform service, maintenance, troubleshooting, and installation of automatic sliding door systems at customer locations
• Communicate with sales and service management about customer needs and sales opportunities
• Maintain accurate project and/or service data through diligent and timely use of all documentation and technical data
• Travel to customer sites throughout the assigned territory, including day trips of up to 4 hours one way and occasional overnight travel for up to one week at a time, with per diem provided for overnight assignments

What we require

• Valid current driver’s license
• Physical requirements, including the ability to lift at least 50 pounds, stand, stoop, crawl, twist, bend, push, pull, climb, and work overhead
• Ability to use a variety of hand tools and power tools to perform installation, maintenance, and repair work

What we prefer

• AAADM certification
• 1+ years’ experience with automatic door installation/maintenance, or relevant experience in similar industry

What we offer

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.
• Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba.
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

As a state and federal contractor, dormakaba is subject to specific legal and contractual requirements regarding workplace safety and substance abuse. Certain roles within the Company are designated as safety-sensitive or subject to compliance obligations that require drug testing. If a job description clearly states that the position is subject to drug testing and identifies disqualification for any substance on our testing panel—including marijuana—a positive result will render the individual ineligible for that role, regardless of state or local laws permitting marijuana use.

Employees and applicants are responsible for reviewing job descriptions and understanding the substance testing requirements that may apply to their position.