Field Service Technician

Mestek Machinery; Cedar Rapids (IA); On-site; USD 76,000 - 86,000; Full time

Benefits offered by this job

Overtime pay

Mileage reimbursement

Company phone and laptop

Annual safety allowance

Tool kit provided

Job site box

Job summary

Mestek Machinery in Cedar Rapids, IA, designs and services sheet metal and HVAC duct fabrication equipment. This is a hands-on role requiring installation, startup, and on-site troubleshooting at customer facilities across the U.S. and Canada.

You will train operators, perform preventive maintenance, upgrade controls, and document service activity. Travel up to 60–75% is required; some weekend work may occur.

Qualifications

• Experience servicing, maintaining, or building industrial machinery or automated equipment.
• Working knowledge of mechanical systems, hydraulics, pneumatics, and industrial electrical and controls.
• Ability to read and work from electrical schematics, mechanical drawings, and technical manuals.

Responsibilities

• Install, set up, and commission new machinery at customer facilities, from mechanical alignment through electrical hookup and first production run.
• Diagnose and repair mechanical, hydraulic, pneumatic, electrical, and PLC control issues on site and by phone or remote connection.
• Perform aftermarket service and controls retrofits on installed equipment, including replacing obsolete PLCs, drives, and HMIs and updating control panels.
• Perform preventive maintenance, upgrades, and machine inspections, and recommend replacement parts.
• Train customer operators and maintenance staff in safe operation, routine maintenance, and basic troubleshooting.
• Document every visit: service reports, hours, expenses, and recommended follow-up.

Skills

Industrial machinery

Electrical controls

Troubleshooting

Reading schematics

Travel 60-75%

Customer communication

Education

High school diploma

Industrial maintenance certification

2 years industrial maintenance experience

Tools

PLCs (Allen-Bradley or Siemens)

Servo systems

Automation controls (BeR, etc.)

Job description

Mestek Machinery is the industry-leading designer and manufacturer of the most complete, productive, and innovative metal forming solutions for the fabrication of HVAC sheet metal ductwork and fittings. Our family of companies –- Lockformer, Engel, Iowa Precision, Roto-Die, have decades of experience addressing every facet of the HVAC duct industry. The result is a combined knowledge and experience that develops cutting edge, precision technology and automated manufacturing equipment that improves productivity while ensuring the highest-quality finished ducts and fittings.

Full benefits package offered through Mestek.

www.mestek.com - please view our website to see the machinery.

Hours: this will vary based on scheduled jobs.

Wage range: $75,500-85,500 exempt, depending on education/experience.

Job Description

You will install, start up, troubleshoot, and repair our sheet metal and HVAC duct fabrication equipment at customer sites, including aftermarket service and controls retrofits on machines already in the field and training of operators/maintenance personnel.

This is a hands-on, customer-facing role for someone who enjoys solving mechanical, electrical, and controls problems on the shop floor, whether that means commissioning a new line or upgrading an older machine with new controls.

• Install, set up, and commission new machinery at customer facilities, from mechanical alignment through internal machinery electrical hookup and first production run.
• Diagnose and repair mechanical, hydraulic, pneumatic, electrical, and PLC control issues on site and by phone or remote connection.
• Perform aftermarket service and controls retrofits on installed equipment, including replacing obsolete PLCs, drives, and HMIs and updating control panels.
• Perform preventive maintenance, upgrades, and machine inspections, and recommend replacement parts.
• Train customer operators and maintenance staff in safe operation, routine maintenance, and basic troubleshooting.
• Document every visit: service reports, hours, expenses, and recommended follow-up, submitted on time.
• Identify parts, upgrade, and retrofit opportunities and pass them to the parts and sales teams.
• Share field findings with engineering and production to improve machine design, build quality, and documentation.
• Support customers remotely from the Cedar Rapids office when not traveling and support the Cedar Rapids shop with machine run-offs and testing when needed.
• Represent Mestek Machinery professionally and follow all safety procedures at every site.

Qualifications

• Experience servicing, maintaining, or building industrial machinery or automated equipment.
• Working knowledge of mechanical systems, hydraulics, pneumatics, and industrial electrical and controls (three-phase power, motors, drives, sensors, PLCs).
• Ability to read and work from electrical schematics, mechanical drawings, and technical manuals.
• Strong troubleshooting skills and the judgment to work independently at a customer site.
• Clear, courteous communication with customers, operators, and internal teams.
• Willingness to travel up to 60–75% of the time, including some weekends, and occasional international trips.
• Valid driver's license and the ability to obtain a passport.

Education & Experience

Preferred

• Minimum high school diploma or equivalent.
• Certified industrial maintenance that includes a background in Hydraulic, Pneumatic, Mechanical, and electrical would-be a plus.
• 2 years of experience or completion of a credited industrial maintenance program in Hydraulic, Pneumatic, Mechanical, and Electrical Industrial Equipment is ideal.
• Experience with PLCs (such as Allen-Bradley or Siemens), servo systems, and automation controls. B&R experience is a plus.
• Background with sheet metal fabrication, HVAC duct, coil processing, or roll-forming equipment.
• Experience training equipment operators.
• Comfort with laptops, remote diagnostic tools, and digital service reporting.

Physical Demands

The individual will regularly be required to stand. The individual will frequently be required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The individual will occasionally be required to sit; climb or balance and stoop, kneel, crouch, or crawl. The individual must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those individuals encounter while performing the essential functions of this job. While performing the duties of this role, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

This role splits time between customer manufacturing facilities and our Cedar Rapids office. Travel is primarily within the U.S. and Canada.

This position requires the ability to pass a competency test, pre-employment drug test, and background check.

Pay and benefits

• Overtime pay [per company policy]
• Mileage reimbursement, company phone, and laptop
• Keep all your airline miles and hotel/rental car rewards points
• Annual allowance for prescription safety glasses and safety shoes/boots
• Toolbox and baseline tool kit provided
• Job Site Box sent out for installs with additional tools/supplies

This is a salaried position based on experience. Technicians are paid a salary rate of 40 hours per week plus anything over 8 hours per day is paid at straight time. No travel time is paid but if work is performed on a Saturday or Sunday, technicians receive an additional $100 and straight time for hours worked. Also included is a $60 per day per diem and all hotel and flight costs are covered. Most jobs are two weeks and technicians may be able to return home for the weekend in between dependent on job status.

Job Type: Full-time

Equal Opportunity Employer, including disabled and veterans.