Field Service Technician

Crown; Cedar Rapids (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Award-Winning Service Training

Company Vehicle

Tool Insurance

No Flat Rate

Uniforms

Specialty Tools

Primarily 1st Shift

Job summary

Crown Equipment Corporation is seeking a Field Service Technician to troubleshoot, diagnose, and repair lift trucks at customer sites in Cedar Rapids, IA. You will perform planned maintenance, manage the service van and inventory, and complete all required paperwork after each service call.

The role emphasizes mechanical/electrical aptitude, customer care, and the ability to read service manuals. A valid driver’s license and willingness to operate various equipment are required.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Mechanical aptitude

Electrical aptitude

Customer service

Reading manuals

Education

High school diploma or equivalent

Technical degree

Tools

Testing equipment

Job description

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Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Crown also offers Service Technicians:

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• Uniforms
• Specialty Tools
• Primarily 1st Shift

EOE Veterans/Disabilities

Job Segment: Maintenance, Electrical, Warehouse, Field Service, Manufacturing, Engineering, Customer Service