Field Service Technician

bloomenergy; California; Remote; USD 70,000 - 90,000; Full time

Job summary

Bloom Energy is seeking a Field Service Technician to support remotely in the Northern California region. The role involves field visits, diagnostics, preventive maintenance, and on-site repairs for solid oxide fuel cell systems.

The ideal candidate has strong electrical troubleshooting skills, understands safety standards (OSHA/NFPA 70E), and can read diagrams. Training includes sessions in Sunnyvale, CA, with on-call duty and occasional travel.

Qualifications

• High school diploma and 6 years' electrical/ electro-mechanical experience or
• Technical diploma or journeyman/electrician certification with 4 years related experience or
• 5+ years electrical/commercial experience with military electrical training

Responsibilities

• Provide field service to Bloom Energy fuel cell systems on site or remotely
• Operate service vehicle safely and adhere to protocols
• Create daily work plans from scheduled tasks and execute autonomously
• Perform on-site maintenance, repair, testing, and diagnostics
• Follow company procedures and document service reports
• Diagnose issues and implement effective solutions
• Coordinate with technical team and share information
• Maintain inventory of vehicle and spare parts
• Travel within service district and to other locations as needed

Skills

Electrical troubleshooting

Safety compliance

Blueprint reading

Equipment maintenance

Autonomous work

Team collaboration

English communication

On-call flexibility

Education

High school diploma + 6 years related experience

Technical diploma or journeyman/ Electrician cert

Military electrical/technical experience (preferred)

Tools

Electrical test equipment

Multimeter/oscilloscope

Job description

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream-we're making it reality.

For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

Job Description: Field Service Technician

Bloom Energy, a solid oxide fuel cell company, is looking for a Field Service Technician to join its world- class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today's most exciting technologies.

Location: Remote Field Office - covering locations in Northern California (San Francisco/South Bay Area)

Role and Responsibilities

• Provide fuel cell service during field visit dispatches
• Operate a service vehicle safely
• Create daily workflows for oneself from a list of scheduled tasks ( regularly assigned to work autonomously )
• Manage on-site preventative maintenance, repair, test, and diagnostic tasks
• Follow company procedures and protocols
• Diagnose errors or technical problems and determine/implement proper solutions
• Cooperate with a technical team and share information across the organization
• Comprehend and follow customer access requirements
• Maintain service vehicle and spare part inventory
• Maintain/build positive relationships with customers
• Produce timely and detailed service reports as required
• Other responsibilities as assigned
• Required to reside within the Service District

Training: Two initial training sessions of up to four weeks each in Sunnyvale, CA

Education and Experience

• High school diploma & 6 years' experience in electrical, process controls, or electro-mechanical fields;
• Or
• Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.)
• Or
• 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)

Skills and Experience

• Strong electrical troubleshooting/diagnostic skills required
• Familiar with safety standards, especially those related to electrical work (OSHA & NFPA 70E)
• Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor based control platforms
• Experience with various electrical/electronic test and measurement equipment
• Able to read and interpret electrical single line diagrams and blueprints
• Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
• Mechanical system aptitude, to include troubleshooting/repair skills
• Highly motivated and able to work autonomously
• Demonstrates sound judgment in the resolution of complex problems
• Team player who exhibits a high level of integrity and professionalism
• Communicates written and verbal English effectively
• Able to execute against written and verbal procedures and sequenced work instructions
• Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs.
• Able to reach, squat, bend, and twist during the work day
• Able to use a ladder or stepstool regularly
• Able to facilitate 24X7 on-call duty
• Able to facilitate shift work as needed
• Able to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example)
• Able to regularly support overtime to achieve quarterly goals
• Able to regularly travel (drive) throughout a large Service District (e.g. "Southern California District")
• Able to travel occasionally to other US and international destinations
• Able to maintain a driving record