Field Service Technician

Veterans Prime, Inc.; Buffalo (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

Paid training

Travel expenses covered

Home on weekends

Job summary

Veterans Prime, Inc. is seeking a Field Service Technician to diagnose and repair laser machining equipment at customer sites in Buffalo, NY. The role requires hands-on mechanical and electrical troubleshooting, with weekly travel and weekend home time. Full training is provided, and benefits are included.

The position emphasizes clear communication, documentation, and reading schematics to ensure rapid problem resolution. Military experience is valued in this role.

Qualifications

• 4+ years of hands-on experience in mechanical or electrical troubleshooting.
• Proficiency with hand tools and precision measurement equipment.
• Excellent communication skills and ability to document technical findings.
• Ability to maintain a rigorous travel schedule (Mon–Fri).

Responsibilities

• Travel to customer sites to diagnose and repair laser machining equipment.
• Troubleshoot mechanical, electrical, and control-system issues.
• Perform repairs, rebuilds, adjustments, and system testing.
• Support customers by phone when remote troubleshooting is possible.
• Read and interpret schematics, diagrams and technical documentation.
• Document service work, findings and resolutions.
• Provide professional, clear communication with customers.

Skills

Technical aptitude

Troubleshooting

Communication skills

Travel readiness

Education

Associate/Technical degree

Military technical training

Tools

Voltmeters

Multimeters

Gages

Oscilloscopes

Job description

Overview

Field Service Technician - Laser Machinery

Location: Buffalo, NY

Pay: $26-$30/hr + Overtime + Full Benefits

We are a Veteran-focused company hiring Field Service Technicians to support customers who use advanced laser machining equipment. We strongly encourage veterans and transitioning military service members to apply. If you enjoy troubleshooting complex systems, hands-on mechanical and electrical work, travel, and helping customers solve problems, this is a great long-term career path. Full training on laser machinery is provided, and technicians are home on weekends.

What You’ll Do

• Travel to customer sites to diagnose and repair laser machining equipment
• Troubleshoot mechanical, electrical, and control-system issues
• Perform repairs, rebuilds, adjustments, and system testing
• Support customers by phone when remote troubleshooting is possible
• Read and interpret schematics, diagrams, and technical documentation
• Document service work, findings, and resolutions
• Provide professional, clear communication with customers

What You Bring

• Proven technical aptitude, ideally 4+ years of hands-on experience in mechanical or electrical troubleshooting (Military experience/training is highly valued and transferable).
• Proficiency using hand tools and precision measurement equipment (e.g., voltmeters, multimeters, gages).
• Excellent communication skills, demonstrated by the ability to write technical reports and provide professional customer support.
• Ability to maintain a rigorous travel schedule (typically Monday-Friday).

Preferred (Not Required):

• Military technical training/certifications or an Associate/Technical degree.
• Experience using voltmeters, oscilloscopes, or similar tools
• Background repairing mechanical components (ball screws, bearings, gearing, way systems)
• Experience with precision measurement tools (indicators, micrometers, gage blocks, optical comparator; laser interferometer or ball bar is a plus)

Physical Requirements

• Frequent bending, standing, kneeling, twisting, and lifting
• Regular use of hands, tools, and computer equipment
• Ability to lift 20-50 lbs as needed
• Good visual and color acuity

What makes this opportunity stand out

• Competitive hourly pay + overtime
• Full benefits package (medical, dental, vision, 401k)
• Paid training on high-tech laser machinery
• Career growth in a stable, in-demand industry
• Travel during the week, home on weekends
• All travel expenses covered

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