FIELD SERVICE TECHNICIAN

Equipment Depot Inc.; Bowling Green (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Equipment Depot Inc. in Bowling Green, KY is seeking a skilled service technician to repair and maintain electric, diesel, and gasoline industrial trucks and construction equipment.

You will diagnose issues by reading work orders, inspect equipment, and perform mechanical repairs to restore function. As part of a field team, you will record repair details, provide customer updates, verify safety devices, and ensure proper documentation, time management, and professional conduct in every service

Qualifications

• Education: High School Diploma or GED.
• Experience: 1–3 months related experience or training.
• Computer skills: basic internet software knowledge.
• Licenses: Valid driver’s license with clean record.
• Language: ability to read, write, and speak clearly.
• Math: basic arithmetic including fraction and percent.
• Reasoning: apply common sense to instructions and problems.

Responsibilities

• Reads work orders and observes truck operation to diagnose malfunction.
• Offers solutions and provides estimates when appropriate.
• Performs mechanical repairs after inspection and analysis.
• Records repair details on work orders including model, serial, and hours.
• Obtains customer signature and communicates repair needs.
• Inspects guards, bolts, and safety devices and makes adjustments as needed.
• Lubricates moving parts and drives repaired truck to verify. conforms to specs.
• Represents Equipment Depot professionally and maintains van cleanliness.
• Schedules service with operations or service manager for routine maintenance.
• Works safely to protect customers and Equipment Depot.
• Returns paperwork daily and submits time cards by 9:00 a.m.

Skills

Communication skills

Reading comprehension

Math skills

Driver's license

Time management

Education

GED/High School Diploma

Tools

Internet software

Job description

Job Details

Job Location: Bowling Green - Bowling Green, KY 42101

Position Type: Full Time

Job Category: Skilled Labor - Trades

Position Summary

Repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment by performing the following duties.

Essential Functions

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Reads work order and observes and listens to truck in operation to determine malfunction/diagnose the problem(s)
• Offers solutions to meet customer specifications; provide estimates when appropriate.
• Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.
• Records complete repair description on work order, including the correct model and the serial number of equipment and record hour meter reading.
• Obtains signature from a customer and communicates with customers on repair needs, or work that was completed.
• Examines protective guards, loose bolts, and specified safety devices on trucks and makes adjustments.
• Lubricates moving parts and drives repaired truck to verify conformance to specifications.
• Represents Equipment Depot to customers. Maintains the professional image of self and cleanliness (externally and internally) of the van at all times.
• Tracks and schedules with operations, or service manager when service van is due for routine maintenance or has other service-related issues.
• Works in a manner that protects customers, Equipment Depot, and the public.
• Returns paperwork to field service coordinator daily. Includes work orders, fuel receipts, sublet invoices, etc.
• Submits time cards by 9:00 a.m. daily. If the technician is dispatched to a job from home, time must be called in and given to the service administrator over the telephone by 9:00 a.m. daily.

QualificationsSKILLS & ABILITIES

• Education: High School Graduate or General Education Degree (GED)
• Experience:One to Three months related experience and/or training – and/or combination of education and experience.
• Computer Skills: To perform this job successfully, an individual must have knowledge of internet software.
• Certificates & Licenses: Must have a valid driver’s license and clean driving record
• Language: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
• Math: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work Environment

Work environment varies from office to job site to industrial locations

Our Core Values

• Passion to Perform – We are passionate to perform and focus on concrete achievements
• Trust to Act – We are empowered to act and act in a powerful way
• Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment
• Make it Fun! – We are serious about making work fun; it’s the way we do things

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.